Cannot export, asking for subscription

I just bought adobe pdf export, but when I try to convert a word file,

He has sent me to the payment page and tells me to upgrade. I am connected to my account, and it shows I have the product

Hi maryt84224028 ,

Could you please let us know how you use Adobe PDF - Acrobat Reader services or via a Web browser?

Also, visit these links that deal with the same issue:

Cannot export the PDF file into WORD Doc (that I just bought) system allows me to choose which PDF file but is grayed out in the area where is located the "Convert" button - so no activity.  I want to be sure that my order was confirmed the e-mail address of constanc w

I just bought Adobe export in PDF format, but I have yet to convert my .pdf document to MS Word.  I have a PC

Thank you

Shivam

Tags: Acrobat

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