I can't access photoshop, he continues to ask for a subscription when well even I already have a monthly

He repeats to me I do not have a subscription and if I want I have to pay... Although even I already paid... installed thru cloud creative app.

If that's how its going to be I could just ask for my money back.

Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Tags: Adobe

Similar Questions

  • Photoshop CS6 continues to ask for activation

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    2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTBkGndFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT\LMResources\background.png]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTLogoFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT\LMResources\adobelogo.png]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTLicenseAFAQFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\OBLRes\en_GB\LicenseFAQ.html]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTConnectionFAQFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\OBLRes\en_GB\ConnectionFAQ.html]

    2015-05-12 14:52:32 [4656] uiswitch: key value AdobeCode [{9124DF4E-617D-486B-A970-8FA632244F24}]

    2015-05-12 14:52:32 [4656] uiswitch: key value DriverAdobeCode [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppName [Adobe Photoshop CS6 extended]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppRunningLEID [Photoshop CS6-Win-GM]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppDriverLEID [Photoshop CS6-Win-GM]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppRunningLocale [fr_FR]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppListOfLocales [fr_FR]

    2015-05-12 14:52:32 [4656] uiswitch: [] key value AppProcessID

    2015-05-12 14:52:32 [4656] uiswitch: key ProductID value [330]

    2015-05-12 14:52:32 [4656] uiswitch: key value ProductVersion [2.0]

    2015-05-12 14:52:32 [4656] uiswitch: key value platform [3]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppDriverAMTPath [C:\Program Files (x 86) \Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppLicensingAMTPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppHostAppType [ALM_HostAppType_LicensedProduct]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppEULAFolderPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\Legal]

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    2015-05-12 14:52:32 [4656] uiswitch: key value AppSerialNumber [926287011921234454671866]

    2015-05-12 14:52:32 [4656] uiswitch: key value AppTrialSerialNumber [926287011921234454671866]

    2015-05-12 14:52:32 [4656] uiswitch: key NoTrial value [0]

    2015-05-12 14:52:32 [4656] uiswitch: key UpgradeCheckRequired value [0]

    2015-05-12 14:52:32 [4656] uiswitch: [] key value BonusLaunchCode

    2015-05-12 14:52:32 [4656] uiswitch: key value HasSAASBit [1]

    2015-05-12 14:52:32 [4656] uiswitch: key ForcedActivation value [0]

    2015-05-12 14:52:32 [4656] uiswitch: key value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_uk?productID=330 & release = 2.0 & platform = 3 & local = in _ GB & source = PCSTHX]

    2015-05-12 14:52:32 [4656] uiswitch: key value ClaimSource [nag_trial]

    2015-05-12 14:52:32 [4656] uiswitch: key HasSubscriptionBit value [0]

    2015-05-12 14:52:32 [4656] uiswitch: First_Launch

    2015-05-12 14:52:33 [4656] uiswitch: PDApp

    2015-05-12 14:52:33 [4656] uiswitch: launched

    2015-05-12 14:52:33 AMT [4656]: permission has been denied.  Application must close.

    2015-05-12 14:52:33 [4656] AMT: from data collection for SWTag_Init()

    2015-05-12 14:52:33 [4656] AMT: DoISOTagging() productCanonicalLEID = Photoshop CS6-Win-GM; outMappedLEID = Photoshop CS6-Win-GM, unused =

    2015-05-12 14:52:33 [4656] AMT: DoISOTagging() productPayloadCode = {9124DF4E-617D-486B-A970-8FA632244F24}; driverPayloadCode = {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}

    2015-05-12 14:52:33 [4656] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS6 extended; Photoshop CS6-Win-GM;

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    2015-05-12 14:52:33 [4656] AMT: DoISOTagging() Tags 926287011921234454671866; 2.0; TRIAL

    2015-05-12 14:52:33 [4656] AMT: DoISOTagging() Product Version 2; 0

    2015-05-12 14:52:33 [4656] performance: AMTObtainProductLicense took 900.622192 ms

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    2015-05-12 14:52:33 [4656] PCDService: [Updates] key value in the hive [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}] master: 10

    2015-05-12 14:52:33 [4656] PCDService: [Updates] key value in the hive [{9124DF4E-617D-486B-A970-8FA632244F24}] master: 10

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    2015-05-12 14:52:33 [4656] ServiceLoader: found library C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\updaternotifications.dll

    2015-05-12 14:52:33 [4656] ALMService: termination

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    2015-05-12 14:52:33 [4656] SLCoreService: destruction of Service took ms 129.0 and succeed.

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    2015-05-12 14:52:33 [4656] performance: AMTReleaseProductLicense took 129.851807 ms

    2015-05-12 14:52:33 AMT [4656]: END OF SESSION.

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