Cannot find a record of product associated with your e-mail address

I get the message "Cannot find a product record associated with your e-mail address" when I try to access the "free Benfit" Adobe has sent to my email they do not find after that I registered the product.  It still tells me "If you think this is incorrect, please contact Adobe customer support." At this point, I'm lost.

This isn't a typical requestion. Contact Adobe customer service. We are other users and can not help you.

800-833-6687 Monday to Friday, from 05:00 - 19:00 PST

Tags: Acrobat

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