Cannot find previous serial number

I bought Acrobat Pro DC but could not find the previous serial number. I only have Adobe Reader.

Means that my purchase is not valid. If so, how to make a refund?

Adobe reader is free, so there is no way to upgrade to adobe reader to adobe acrobat software.

http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

Tags: Adobe

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