Cannot find the configuration file for the new computer and my old download Info
Lost
Hello
If you have purchased the commercial version on adobe online:
a. then connect on adobe.com and go to 'My Adobe' > 'my orders'. You can see the order dates. Click on the date to which you have placed the order and you will find the serial number and download link.
b. If you have registered it under your Adobe account, then navigate to 'My Adobe' > 'my products'.
If it's an order of Volume Licensing:
Go to licensing.adobe.com, enter your credentials and click on "licenses" > retrieve serial number. Select the code to deploy or final user ID that is used to pass the command and click on search. You should now see the serial numbers.
The following link also lets you learn how to retrieve series volume without https://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
If you have purchased the order download from an Adobe reseller, you can contact the dealer where you bought it or contact customer service Adobe customer service
Tags: Adobe
Similar Questions
-
Re: Windows 8.1 - Windows cannot find the new updates
Hello
I want to update some updates of Windows 8, but it says that Windows cannot find the new updates, problem code 80070003. IM desperate, I tried many sites and forums but nothing helps!
Thanks for the replies
Hello
Can you please tell us which laptop model you have and what operating system are you using?
If I understand you right, you have improved your Win8.1 machine and now you have problems to install the Windows updates.
Is this correct? -
I have all the Adobe Creative Suite with all the programs installed on my mac, I bought a new mac and go to sell the need for others, but I have to get the programs on the new computer and I also lost the serial number for it, what can I do about it?
-
Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - one question - I can't find a way to download the edition of students anywhere on the site, do I just download the normal edition? Two - question because my computer was wiped out how to uninstall / disable one I already downloaded? Because you get only 2 total downloads is that correct? I want to
Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
Concerning
Megha Rawat
-
I bought and the new computer and I need to download my membership of cloud which has no access to my old computer
Just download and install it as you did initially.
Cloud creation help / install, update or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
-
I am owner of the XI Acrobat pro license. I have the new computer. My old computer is destroyed, I'm not able to cancel registration of the license of it. Could you, please, renew my license on my new PC? Pavol Tibensky, Slovakia
Hi pavolt60172321,
Please try to download the application and activate it.
If you encounter a problem, then you can contact customer service.
Make sure that connect you to your Adobe ID, under which you have Acroabt license and choose the product in the list.
Then select chat or call option under "still need help? Contact us. "
Let us know if you need additional assistance.
Kind regards
Meenakshi
-
Trying to set up the design of web premium cs6 on the new computer and I get the series numberr you entered is not valid
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
2 links that can help
-http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
-
How can I support adobe reader for a new computer with an old email address?
How can I support adobe reader for a new computer with an old email address?
I get this message:
an adobe with e-mail id already exists
To the best of my knowledge, the free player doesn't require signing in.
-
My motherboard went bad on my old computer, but the hard drive was OK. I bought a new computer and plugged my old hard drive to it via a usb adapter. I would like to import or copy my favorites from the old hard drive to my new, but I can't find where they are. I was unable to determine the search for articles on the web. Be advised that my old hard drive is basically nothing more than a place of storage for files at this point. My old operating system is windows XP, and my new system is Windows Home Premium.
https://support.Mozilla.com/en-us/KB/recovering+important+data+from+an+old+profile
Your old profile is located here in Win XP and W2K:
drive: \Documents and Settings\username Windows login\Application Data\Mozilla\Firefox\Profiles\profile_name -
I downloaded Firefox 5.0 beta (Aurora) recently and have been using it since it was available. I have a new computer I want to download Aurora, but I can't find where the load down to Aurora. Can help you. I've looked everywhere I can on Mozilla.com without help.
Thank you
Jim P
You can download anything but the here nightlies.
-
Windows Update cannot find the new updates!
Hello
I have freshly installed Windows XP with SP3 on my new computer and I'm trying to fully updated.
I never rely on the updates to work, so I am go to the Microsoft Update Website in IE 8, and there I went through a few cycles of updates, especially for the different versions of the .NET framework. At this point, there are no more left except the junk like Bing and Bing Desktop toolbar!
I'm confused: where are the 126-or-so security updates that should be appear?
I installed some updates manually (like the Windows Update Agent 30, that has caused me problems in the past) and rebooted several times, but nothing helps!
Halp! D:
What is a "windows update agent 30 '... No microsoft.
Try to remove, and then reinstall the update, the latest version is
"microsoft update", you'll see that in the Download Center. In addition,
XP is saved.
Windows Agent 30 comes from Microsoft. He made sure the last Windows Update is installed.
-
Home built computer with Vista installed detail. I always have backups who intend to reinstall on the machine even if the HDD or MB went bad. Full image backup was on the hard drive of withdrawal which do not damaged. Never planned to lose computer any wave of sandstorm. I reinstalled on the same computer successfully before but never tried to migrate to a new computer. Cannot uninstall Vista from your old computer, because it was submerged in salt water and died. I am not very well informed, but I can follow directions. Thank you.
You don't have to worry about uninstall on the destroyed computer, because it is not usable.
And no message is sent when you uninstall any computer anyway.
When you perform the Activation on the new computer, if you have problems of activation to the phone option I have included and do not take the road to auto answer, but brace yourself for a real person to talk to you.
Then you can explain what happened.
"How to activate Vista normally and by Activation of the phone '
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
See you soon.
p.s. Sorry missed that one.
If you have problems with Office, contact Microsoft on this issue too.
-
Original title: Carpenter
I can print but can't scan. Tried to uninstall then install the 3 in 1 copy fax printing hp 4500 but says cannot find the wireless device.
Hi Ryan,
You can check the link to HP support to run the HP Diagnostic Utility to check the issue of scanning:
Find and fix common problems using tools of diagnosis HP printer=
You can also check out the link to HP support and try to update the latest drivers/software for your printer:
You can also read the articles and check if it helps:
-
Connection Wi - Fi with internet explorer 8
I'm under Boot Camp on my iMac with OS 10.6.8. I am connected to the hub of my son-in-law over a wireless connection. I can access the internet using Safari on the side of the Mac of the partition successfully, but I can't access the internet by using a wireless setup on the side of the PC of the partition by using Internet Explorer 8. I get a message saying my side PC created by Boot Camp can not find the wireless hub and is unable to connect to internet Explorer. Help!
Hello
· What is the version of the operating system running on your computer?
I suggest you to install the drivers for the network card on the manufacturer's Web site and check if it helps.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
-
I bought a new computer and trying to install my existing disks of creative design, I was invited for a password. For the life of me I don't remember what it is. I tried all variants of any password I have used. How to get around this?
Adobe does not require a password for the installation of their products. If you install on a Mac so it is likely that the Mac password that you are asked to provide.
Maybe you are looking for
-
How to view pdf files without having to download on firefox for android
I use a program of electronic medical records using Firefox for android on a Tablet Samsung Galaxy Pro 12.2. I need to view the pdf files of patients on the tablet. So far, the only way I've been able to do this is to download the file first. It woul
-
mail will not send or receive any
Mail suddenly stopped, send/receive. Updated to 9.3. has worked for a little while then stopped send/receive. I changed nothing. connections to state that they are very well. I can't post to work. Got an exclamation mark in the triangle, clicked on i
-
new printer does not recognize worm FF 28
I was using a brother HL1435 lazer printer on my desktop using Windows XP pro. I installed aPrinter Kodak ESP3250 and other programs accept the new default printer. When I went toSubject: config and searched for print I found only references to the H
-
Restore factory settings error.
Hi, I'm trying to restore my computer to factory settings (windows Xp media center edition). When I try to do this, an error message appears and telling me that installation was not fully completed, and I have to try again. If I do this or not, the s
-
Windows Security Center will not respond, disabled Malwear cant turn it on?
as mentioned above the screen of my computer kept going as well until I did a scan now that's fine. but the Security Center does not always react and my computer keeps freezing. I have avg that works very well.