Error message: "cannot find the wireless device" and not scan using 3 in 1 copy fax print HP 4500.

Original title: Carpenter

I can print but can't scan. Tried to uninstall then install the 3 in 1 copy fax printing hp 4500 but says cannot find the wireless device.


Hi Ryan,

You can check the link to HP support to run the HP Diagnostic Utility to check the issue of scanning:

Find and fix common problems using tools of diagnosis HP printer=

You can also check out the link to HP support and try to update the latest drivers/software for your printer:

HP support

You can also read the articles and check if it helps:

Add or remove a scanner

Scanning: Frequently asked questions

The problems of scanning

Tags: Windows

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