Error message: "cannot find the wireless device" and not scan using 3 in 1 copy fax print HP 4500.

Original title: Carpenter

I can print but can't scan. Tried to uninstall then install the 3 in 1 copy fax printing hp 4500 but says cannot find the wireless device.

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Hi Ryan,

You can check the link to HP support to run the HP Diagnostic Utility to check the issue of scanning:

Find and fix common problems using tools of diagnosis HP printer=

You can also check out the link to HP support and try to update the latest drivers/software for your printer:

HP support

You can also read the articles and check if it helps:

Add or remove a scanner

Scanning: Frequently asked questions

The problems of scanning

Tags: Windows

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