I bought this printer and installed 4 months ago to test it and ok installed using the supplied cd.

I uninstalled it and then the same day. I tried to reinstall yesterday using the same cd but after that the installation showed that the printer is ready. It does not print. I then used the spin and the scan doctor who suggested I need to UNINSTALL & installation software download full HP support and install this download, I made the statement. I can now print anything in color, but nothing in black .can someone please advise.

The problem with black does not print is unlikely related to a driver problem.  I would like to indicate the troubleshooting steps in this document.

Tags: HP Printers

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