cannot get rid of message not recognized usb driver

After I installed windows8, that I tried to install a t-45 printer easyjet by hp windows did not have a driver and hp did not have a driver because the printer is too old. now, I get the message that the usb device was not recognized.  Microsoft thech support could if stop and chat with Microsoft did not help. I don't have the printer installed, but I can't n9ot to get rid of the message. any suggestions?

Hello

Thanks for the reply with the status.

You use a desktop or laptop computer? What is the make and model?

If you are using a laptop, I suggest you disconnect all external devices, remove the battery and keep it idle for 5 minutes. This would allow the motherboard drain his power. After 5-7 minutes, we can re - insert the battery and check with the question.

Hope this information helps.

Tags: Windows

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