Cannot install Adobe Creative cloud and can't remove it

Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner.  Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:

Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 6 fatal error(s), 0 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db  ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db  ------------------------------------------------------------------------------------- 

In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.

Follow the procedure below:


Uninstall Adobe Creative cloud only.

Using creative cloud | Uninstall the creative cloud desktop application

Restart Computer after uninstalling cloud creative app.  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

Disable the firewall temporarily.  [Optional step]

Step 1:

Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x 86) \Adobe.

Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

Step 3:

Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

Type below command and press the enter"" key.

AppData

Then go to the Local > Adobe.

Open the Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4:


  • Run the cleanup tool Adobe and if present remove below mentioned only options:
  • Creative cloud office
  • Adobe Photoshop cc
  • Adobe Application Manager



http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe



Step 5:

Then, download and install the Adobe Creative Cloud app and check.

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".

Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.

Tags: Adobe

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