Cannot install Adobe first Pro Trial on creative cloud

Cannot copy the file. Check the permissions and then try again

When I look at "more information", I get this:

Exit code: 147

-------------------------------------- Summary --------------------------------------

-fatal error 2, 0 error (s), 1 warning (s)

FATAL: Error (Code = 147) the "CopyFileCommand" command for the package: "AdobeFontsRequired_x64-mul", version: 1.0.0.1 FATAL: error during installation of the package (name: AdobeFontsRequired_x64-mul Version: 1.0.0.1). Error code: "147" WARN: cannot copy the file 'C:\adobeTemp\ETR6FAB.tmp\1\P2\AdobeVersioned\FontsFolder\MyriadPro-Cond.otf' in 'C:\Windows\Fonts\MyriadPro-Cond.otf' error 1224 the requested operation cannot be performed on a file with a user mapped section open.

-------------------------------------------------------------------------------------

I use Windows 8 (not 8.1) using a Z580 Lenovo i7 to address frequently updated and I'm sure I have 64 bit

I want to download After Effects so as to get the kit of the student with all applications, so I really need help on this.

Thank you!

08/01/2016

Hi Butterspread,

I recommend you follow the troubleshooting steps shared here to fix exit code 147: Exit Code 147 for Adobe first Pro CC (2015.3)

Let us know if that helps.

Tags: Adobe

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