Cannot install Adobe Flash plugin - FAQ help

Installation in the FAQ instructions are more current to the Adobe download site. Downloaded the right version of Flash and run Setup. Program knew he was installing in FF and asked that I cut FF. Did and the program is run, saying installation complete, but the plugin does not appear in the list and cannot run speedtest.net, claiming v.10 of Flash.

You have a recent version of Adobe Flash installed. Look in modules > Plugins. The current version is Shockwave Flash 10.3.181.26. The latest Adobe's Flash does not show the last 2 digits when the plugins are listed in your ad (click on "+ system details...) ("to the right of your original question, scroll down and look for Shockwave Flash).

You need to update the following. The Plugin version (s) below has / have been submitted with your question and is obsolete. You need to update in order to avoid the known security issues with the version (s) you have installed. Click on 'more system info... '. "to the right of your question to see what was included with your question.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  1. Check your plugin versions on one of the following links:

  2. Update to Shockwave for Director
    • NOTE: this is not the same thing as Shockwave Flash; This installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place, so you can find it).
    • When the download is complete, exit Firefox (file > exit)
    • Locate and double-click it in the installer that you just downloaded, let the complete installation.
    • Restart Firefox, and look at your plugins.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

Tags: Firefox

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