Cannot install Adobe Muse
Hello. I'd like to try Muse (I am a paying member of creative cloud), but I'm about to say to hell with him. Muse refuses to install. Here are the measures taken.
A ran the Muse throughApplication Manager installer. Installed. Launch of clicked on App. No response. Muse research, only found the program uninstaller. Uninstalled 99 mb of invisible Muse.
Read the forums. Deleted OPM.DB. Re-installed. No change in the result.
Uninstalled air. Re-installed air. Re-installed Muse. No change in the result.
I got the system log that shows a fault with the 'migration signature validation '.
Any help would be appreciated.
Here are the details:
6 Oct 14:56:42 Paul-Davidsons-MacBook-Pro SecurityAgent [423]: system.privilege.admin: 2012-10-06 14:56:42-0800
6 Oct 14:56:44 Paul-Davidsons-MacBook-Pro authexec [424]: executing Applications/Utilities/Adobe Application Manager/DECore/Setup.app/Contents/MacOS/Setup
6 Oct 14:56:46 [0 x 0-0x1c01c] Paul-Davidsons-MacBook-Pro .Mu Adobe.Uninstall product [0]: the request is not installed
6 Oct 14:56:56 com.apple.launchd [1 Paul-Davidsons-MacBook-Pro] (com.apple.netauth.sysagent [382]): finished with exit code: 255
6 Oct 14:57:25 Paul-Davidsons-MacBook-Pro [0 x 0-0 x 41041].com.google.GoogleTalkPluginD [459]: objc [459]: MacCocoaSocketServerHelper of the class is implemented in/Library/Application Support/Google/GoogleTalkPlugin.app/Contents/MacOS/GoogleTalkPlugin both/Library/Application Support/Google/GoogleTalkPlugin.app/Contents/Frameworks/libgoogletalkremoting.dylib. One of the two will be used. That one is not defined.
6 Oct 14:57:26 Paul-Davidsons-MacBook-Pro [0 x 0-0 x 27027].com.google.Chrome [429]: CoreAnimation: rendering error 501
6 Oct 14:58:34 Paul - Davidsons - MacBook - Pro Google Chrome [429]:-deltaZ is not recommended for the NSEventTypeMagnify. Please use - magnification.
6 Oct 14:59:42 Paul-Davidsons-MacBook-Pro SecurityAgent [423]: system.privilege.admin: 2012-10-06 14:59:42-0800
6 Oct 14:59:45 Paul-Davidsons-MacBook-Pro authexec [472]: execution of Applications/Utilities/Adobe Application Manager/CCM/Utilities/AAMHelper
6 Oct 15:01:03 Paul-Davidsons-MacBook-Pro hdiejectd [487]: running
6 Oct 15:01:03 Paul-Davidsons-MacBook-Pro KernelEventAgent [41]: tid 00000000 receipt event (s) VQ_LOWDISK, VQ_VERYLOWDISK (516)
6 Oct 15:01:10 InstallAdobeMuse Paul-Davidsons-MacBook-Pro [502]: main
Oct 6 15:01:10-Paul-Davidsons-MacBook-Pro [0 x 0-0 x 46046].com.adobe.PDApp [466]: 2012-10-06 15:01:10.901 InstallAdobeMuse [502:903] home
6 Oct 15:01:12 Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Muse/payloads/AdobeMuse2.0-mul/Adobe [505] Installer: Installer starts with version 3.3.0.3670 on Mac OS 10.6.8 x 86
6 Oct 15:01:12 Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR installer [505]: Commandline is: - silent - eulaAccepted
6 Oct 15:01:12 Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR installer [505]: installed the runtime (3.4.0.2540) located in Library/Frameworks/Adobe AIR.framework
6 Oct 15:01:13 - Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR installer [505]: end of the installer with the exit code 0
6 Oct 15:01:14-de-Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse [506]: bootstrapper start with version (zero) on Mac x 86
6 Oct 15:01:14-de-Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse [506]: installed the runtime (3.4.0.2540) located in Library/Frameworks/Adobe AIR.framework
6 Oct 15:01:14 Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse [506]: launch of the sub-process with command line "AIR Application Installer" - silent-eulaAccepted location/applications - programMenu Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse
6 Oct 15:01:15 Paul-Davidsons-MacBook-Pro/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe Application Application Installer [508]: Application Installer start with version 3.4.0.2540 on Mac OS 10.6.8 x 86
6 Oct 15:01:15 Paul-Davidsons-MacBook-Pro/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe Application Application Installer [508]: command line is:-silent-eulaAccepted location/applications - programMenu "/ Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse."
6 Oct 15:01:15 Paul-Davidsons-MacBook-Pro/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe Application Application Installer [508]: installed the runtime (3.4.0.2540) located in Library/Frameworks/Adobe AIR.framework
6 Oct 15:01:15 Paul-Davidsons-MacBook-Pro/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe Application Application Installer [508]: validation app Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse/happy/Resources folder
6 Oct 15:01:25-de-paul-davidsons-macbook-pro/bibliotheque/frameworks/adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe app app install [508]: Migration signature validation failure
6 Oct 15:01:25 Paul-Davidsons-MacBook-Pro/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe Application Application Installer [508]: got an unexpected unrecoverable error when validating the native packets: error: invalid migration signature
6 Oct 15:01:25-de-paul-davidsons-macbook-pro/bibliotheque/frameworks/adobe AIR AIR.framework/Versions/1.0/Adobe AIR Installer.app/Contents/MacOS/Adobe app app install [508]: end of the installer with the exit code 7
6 Oct 15:01:25-de-Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse [506]: subprocess Application failed install (7)
6 Oct 15:01:25-de-Paul-Davidsons-MacBook-Pro Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse [506]: end of the bootstrapper with the exit code 7
6 Oct 15:01:25 InstallAdobeMuse-Paul-Davidsons-MacBook-Pro [502]: Adobe Muse Installation returns: 7
6 Oct 15:01:25.com.adobe.PDApp Paul-Davidsons-MacBook-Pro [0 x 0-0 x 46046] [466]: 2012-10-06 15:01:25.442 InstallAdobeMuse [502:903] Adobe Muse Installation returns: 7
6 Oct 15:01:26 Paul-Davidsons-MacBook-Pro UnmountAssistant [513]: Volume is unmounted successfully
6 Oct 15:01:36 hdiejectd Paul-Davidsons-MacBook-Pro [487]: quitCheck: call exit (0)
6 Oct 15:02:33 /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[130 Paul-Davidsons-MacBook-Pro]: no valid tickets, time
Hello world
To anyone who has problems installing on Mac, please follow these steps:
1) ensure that Muse is completely uninstalled: drag Adobe Muse from the Applications folder to the trash and empty the trash.
(2) download Muse from the following link: http://adobe.com/go/muse_latest_mac
(3) install
Please note that this version will not work if Muse is already installed; You must uninstall previous versions of Muse first.
Thank you
Colby
Tags: Adobe Muse
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