Cannot install all security software

Hello

My brother bought a laptop Toshiba Saterlite which came with Audrey from McAfee. Well, the trial failed and he wanted to install Kaspersky because it's her choice. A new Kaspersky was purchased from Amazon. The installation was attempted, everything was fine. As he tried to open it to change a few settings nothing happened. Basically, the icon was there but it could not be opened, it does nothing.

I have since contacted Kaspersky and ran all the tests and sent newspapers resulting for them and they assure me there is nothing prevents the installation. I tried today to install, McAfee, and the operation has failed because of an error. I got the same message with AVG, Norton, but also a few other programs.

Anyone know if it is sometjhing to do with the Toshiba Software and that so this can be resolved. The system has been analyzed with MaleWareBytes and SuperAntiSpyware and all showed no problem.

If someone would be kind enough to please help with this, so I would be grateful.

NIG.

Hello

Have you removed McAffe software system before you started the installation of Kaspersky?

Generally avoid any problem. Pre-installed software antivir must be removed the system, and after that restart new laptop software can be installed.

Tags: Toshiba

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