Cannot install or update software

I can't install or update software on my Windows 7 PC (including Microsoft Fix it!).  Each time windows tries to install a software or an update it hangs just straight up at the beginning of installation (the rest empty progress bar).  Sometimes, it causes the whole computer freeze completely.

I tried the obvious fixes, including:
-sfc / scannow
-boot time scan
-checking of memory at startup
-clean boot
-chkdsk /R
-Restore to a previous point (I tried several other different)
Nothing has made any difference.
I discovered that he has "a currently suspended installation of Steam.  It seems that every time I try to install software, such as Microsoft Fixit, start of installation process of four (listed in the Task Manager). One such process may not be completed by this date, unless the PC is restarted.  It may be that it is installing Steam, but I can't find a way to solve the problem, despite now remove the visible steam files on my computer.  It will not uninstall Steam well and try it just forces the system to crash or freeze.
Can you help me please?
Thank you.
Paul

Hello

Thank you for using the Microsoft community. It seems very difficult to use the computer in this situation. Please follow the steps below:

Method 1;

Please run the Microsoft safety scanner to search for any infection of your computer

http://www.Microsoft.com/security/scanner/en-us/default.aspx

If it finds corrupted files or programs, you will remove them.

Method 2: Please follow

How to solve problems when you install or uninstall programs on a Windows computer
http://support.Microsoft.com/kb/2438651/en-us

Please let know me if it solves the problem.

Thank you

Tags: Windows

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