Cannot install app ID with creative cloud
Hello
I can't install the InDesign application through creative cloud. Coming to the home, Apps, assets, community page. I click on install or update an application, and it takes me to the next page, where there is only a download (no error number) error message.
I was able to install on another computer very well IDS. I'm on Windows 7 64 bit.
I tried the positions etc but have not been able to solve the problem.
Thanks for any help.
Maria
Hi sisukas,
Please refer to the steps below:
- Close the creative Application of clouds (upward to the right, click the cog menu, then "leave Creative Cloud").
- Please open c:\Program files(X86) /Common files/Adobe folder.
- Rename the folder OOBE OOBE.old
- Rename AAMupdaterInventory to AAMupdaterInventory.old
- Type %appdata%\protector.exe in the search from the start menu
-What I had to do was to go to C: > "MyUserName" > Appdata > local > adobe
- Rename the folder OOBE OOBE.old
- Rename AAMupdater to AAMupdater.old
- Launch Desktop creative cloud
I hope this helps!
Kind regards
Sheena
Tags: Adobe
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