Cannot install Bluetooth devices

I am runnig windows 7. I have 2 legacy of blutooth who could recognize by windows but not correctly install the drivers: -.

1 - ECOXGEAR speaker

2 - genius HS-920 BT cover break-in

I tried to apply the correction problem to find the driver on the internet but without success.

Thanks for the thread of me where I could get exact driver or how to fix this broblems

Best regards

Hello Afshin,

Thanks for posting your question on the Microsoft community.

We need more information about the issue so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the question and your efforts to resolve.

This problem may occur because of the settings or Bluetooth drivers corrupted.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check.
Reference:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
Add a Bluetooth device or other wireless or network device: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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