Cannot install HP Software Solutions for C5550 on Vista

I recently bought a new Photosmart C5550 all-in-one printer. I spent two full days, try to install the software on my Vista desktop. After countless hours on the phone with technical support to get the same results (fatal error & Windows Installer problems), I was told to contact the computer manufacturer. Another two hours on the phone with tech support and was told to reinstall Windows. I've done reluctantly. I received all of the updates in my installed security software and then tried the printer... same results as before reintsalling Windows. I tried to reformat once more, updates installed and then installed the printer drivers & software before installing security software. It actually installed and worked very well.  Last week, I discovered that there is an updated driver and software of the printer so I decided to install it, don't think not that I would have the same problems. Is it installed perfectly on my laptop (which she had done before), but would not install it on my desktop. After another few hours in line with the technical support I uninstalled all the software and printer drivers & stop all unnecessary processes (including security software), but still no luck. I am now without a printer on my desk and can't figure out what to do. I don't want to have to reformat again and try to install. I wonder if I uninstall my security software if it works because the printer seems to install without security software installed. Any help will be appreciated. Thank you!

Just to update, I registered & re-recorded MSI before installing since that was the error message that I kept getting.

Tags: HP Printers

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