Cannot install LR6 with serial code

Hi, I spoke to a colleague from Adobe last week, explaining the problem seen us, after losing our serial code to activate LR6, we found the serial code, but it keeps telling us that its incorrect. (please see screenshot)   I explained that we buy the program in September of this year, in Southampton (England) and US aircraft now move the company to Bridport (UK) and that a large number of items of office appears to be in transit. Although now we have found what we thought was the code, we do not find the receipt.  We are now really need your help.

Best, Mac

Photograph of images

[NEVER SEND a NUMBER of SERIES IN a FORUM OPEN !]

[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not the Adobe support, please do not post personal information]

Do not post a serial number in an open forum

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

Don't forget to stay signed with your Adobe ID before accessing the link below

Serial number and activation support (non - CC)

http://helpx.Adobe.com/x-productkb/global/Service1.html

Tags: Adobe

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