Cannot install McAfee on Windows XP. Errors with "Event Viewer".
Hello, I am writing on behalf of a client.
The customer has been in touch with the people of McAfee support for four days and they are still not able to install the antivirus program due to errors with Event Viewer. The people of McAfee asked the customer to reach the MS Support since then, as they say is a Windows problem.
The event viewer contains errors in the Service Control Manager,
DCOM, NetDDE.
That's my problem, put support in for me. Some fo include errors in the event viewer:
DCOM got error "the service did not to start or control request in a timely fashion." try to start WSearch service with arguments "" to start the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
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- Check the error information displayed in the message.
- Check that the service password has not expired.
- Verify that the service is in the right place.
- Check that the service is not infected with a virus.
- To view the WIN32_EXIT_CODE as SCM error when you try to start the program, at the command prompt, type
application of SC name of the service
The displayed information can help you troubleshoot the possible causes of the error.
If the WIN32_EXIT_CODE is zero, SCM did not attempt to start the service because the error was detected first.
There is currently no article for this specific error Microsoft Knowledge Base or an event message. For more information on other technical support options, you can use to find answers online, see http://support.microsoft.com/default.aspx. |
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Tags: Windows
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