Cannot install the trial apps

Hello!

As I mentioned in my query, http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-store-trial-apps-not-installing/90fb4f61-2823-439d-af20-105c2d68b14d (which was not resolved), I've added Microsoft Account another user to my Windows 8, which was once installed the trial version of some applications (on another computer Windows 8). Now when I want to install the trial version of these applications using my own Microsoft Account, he says that I can not install them because a trial version of this software is already installed on my system (while the other account was used on another computer of Windows 8 to install the trial version... not mine!). Even remove the second user and the removal of the computer name in the store Windows this user's settings did not help.

It remained so for a while, when I decided to test if this mistake was due the second Microsoft user account or what. I connected with my Microsoft Account in a new installation of Windows 8 and tried to install the trial version of these applications. But to my surprise, it gives me the same error even on the new Windows 8.

I suspect that if Microsoft somehow concerning the installation of the trial version of the Microsoft Account app second user, my own Microsoft Account (that we have connected to the same Windows 8) and then the journal it is definitely associated with my account in the cloud. (probably where he keeps track of installed applications). Otherwise why the new windows would say that the trial version was already installed, as the second user (which actually installed in another computer) never had no trace of this new installation of windows. And I have, as I mentioned, has never been able to install them by using my own Microsoft Account!

It means that I will never be able to try these apps now? Please help get these apps of the work process.

Thank you!

Well, I used my free hours to reach the roots of this. I've done some tests and finally managed to install these applications using my own Microsoft Account. Here's what I did:

  • Installed a temporary copy of Windows 8 on another partition.
  • Connected with my Microsoft account... always impossible to install these applications of the trial.
  • Added a new Account from Microsoft... impossible to install these applications on it also.
  • Removed from this facility.
  • Installed new Windows 8.
  • Connected with an another new Microsoft Account... able to install these applications of the trial.
  • Add my own Microsoft Account... installation started, apps appeared in "Your Apps", but gave the error code 0 x 80070585.
  • Restart the computer and went to my master installation of Windows 8... tried to install these applications from "Your Apps", but still the same error (trial apps already installed on this computer).
  • Restart the computer and went to the last Windows 8 installation (using my own Microsoft Account)... tried install apps 'Your applications', receive the 0x80073cf9 error code
  • Reboot computer and used again this latest Windows 8 installation (using my own Microsoft Account)... testing apps installed successfully.

I don't know what has happened internally to make it work, but it sure is a bug in the Windows Store. I hope Microsoft can use my report to debug it.

Note: These applications will not yet install on my main installation of Windows 8. Now try to install just takes me to the home from the store.

Tags: Windows

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