Cannot install update KB2698365 error: canceled Installation

Original title: have has tried to install the update of security KB2698365 several times, it shows in the log of canceled update. There is no error code. How can I find out why?

Using of XP with Service Pack 3 installed, automatic updates, this week there were 6 updates, which kept giving me message could not be installed, so I installed them separately, and it's the KB2698365 who had the problem. Tried stop Norton Internet security, and then he tried Trusteer Raport of stop. It always happens with the 'cancelled Installation' in the update log.

Hello

Step 1: Clean boot

Put the computer to boot and try to install the update manually.

See the following site:

http://support.microsoft.com/kb/310353.

Note: To set the computer back to start normally, use the procedure How to configure Windows to use a Normal startup state in the same page.

Step 2:

Manually install the update on the site mentioned below:

Update security for Windows XP (KB2698365)

http://www.microsoft.com/en-us/download/details.aspx?id=30228.

 

Tags: Windows

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