cannot join a picture of my library to my email

When I try to attach a photo of my library of images to an e-mail, I get no response and no error message. This has happened only since I was bumped to the Explorer 10

Hi Leslie,.

I understand that you are unable to join the email photos of your library.

To better assist you, please answer the following questions:
1. which e-mail account do you use?
2 have you tried to attach photos in other email accounts and check?
3. are you able to link other files (Ex: Windows word file)?
4. What is the size of the picture you want to attach?

We will perform the steps suggested below and check.

Method 1: Clear cached data in Internet Explorer.
To determine whether a performance issue or an error message is caused by corruption in the temporary Internet files or other cached information that is used by Internet Explorer, you must clear cached data. To do this, follow these steps:
a.Open Internet Explorer, click Securityand then click delete browsing history.
b. in the delete browsing history , click delete. A progress bar is displayed to indicate that the browsing history is currently disabled. Once this process is complete, test Internet Explorer to verify that it works correctly. If problems still occur, try Method 2.

Method 2: Try to open Internet Explorer 10 modules mode and check if can attach photos.

a. click the Start button, then select all programs.

b. click on Accessories, then select System Tools.

c. click Internet Explorer (No Add-ons).

If your browser seems to work correctly in Internet Explorer (No Add-ons) mode, you can use the add-on Manager to disable all add-ons and then turn on modules only as needed. This will allow you to figure out which add-on is causing the problem.


Refer to this link: Manage Add-ons in Internet Explorer

http://Windows.Microsoft.com/en-us/Internet-Explorer/Manage-Add-ons#IE=IE-10

I hope this helps.

Tags: Windows

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