Cannot launch Extension Manager CS6

Hello

Recently, I was unable to open the CS6 extensions Manager. I see the icon in the taskbar, but the application does not launch in fact.

I tried to download the latest version of CS6 EM from the Adobe Web site and reinstalling, but it did not help.

If anyone can help, that would be appreciated.

Thank you

Ariel

Windows 7 64 bit, Adobe CS6 installed and also a subscription of the CC.

If please kill Extension Manager CS6 Manager of tasks, delete "C:\Users\\AppData\Roaming\Adobe\Extension Manager CS6\Configuration\exman_uiPreferences.xml", then restart the MS.

Tags: Creative Suites

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    10:17:42:148 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | : TIMER END: [poster session: {A9861095-6F8C-11E2-B313-84E4FE4B0A47}] took 0 milliseconds (0 seconds)

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    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | -------------------------------------- Summary --------------------------------------

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |  -0 fatal Error (s), 0 error (s)

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | The OSX version: 10.8.3

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | -------------------------------------------------------------------------------------

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Exit code: 7 - could not complete the silent workflow.

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | END - Installer Session

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Here is an excerpt (lines) of the extension log file manager (CS6 Adobe Extension Manager 6.0.5 04-16 - 2013.log):

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Operation of the installer: PayloadUninstaller

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Request for change of session AdobeCode {7E13F325-CE11-42B3-BFD8-C15A8296EACB}: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

    10:17:17:316 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Effective AdobeCode for: {7E13F325-CE11-42B3-BFD8-C15A8296EACB} is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

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    10:17:17:388 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : -1 = * = * = * = * = * = * = * = * = * = * = * = * = *

    10:17:17:388 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | : TIMER END: [operation payload: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}] has had 102 milliseconds (0.003 seconds)

    10:17:17:389 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | OverrideFile specified user:

    10:17:17:391 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | The inventory of the csu was not updated for CS6_6.0.5_AdobeExtensionManager6.0All Adobe Extension Manager 6.0.5.0 payload is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}, the value of the local var - 1

    10:17:17:391 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Call the code to RESTORE custom action for the pre-installation for payload CS6_6.0.5_AdobeExtensionManager6.0All Adobe Extension Manager 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

    10:17:17:433 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | No operation.  We finished:

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total number of installed components: 0

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total components repaired: 0

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total number of removed components: 0

    10:17:19:437 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 117373 | DW050: The following payload errors were found during the installation:

    10:17:19:437 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 117373 | DW050:-Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All: installation failed

    10:17:19:437 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Call post-Forum custom Hook

    10:17:19:437 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | : TIMER END: [Total Timer] took 3213 milliseconds (3,213 seconds) DTR = 4,97977 Kbps (0.00486306 Mbps)

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | -------------------------------------- Summary --------------------------------------

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |  -0 fatal Error (s), 0 error (s)

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | The OSX version: 10.8.3

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | -------------------------------------------------------------------------------------

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Exit code: 7 - could not complete the silent workflow.

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | END - Installer Session

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Concerning

    Jan

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