cannot launch photoshop after upgrading to the new photoshop cc 2015 but Illustrator is ok...

Dear Photoshop Pros.

I installed the latest version of Photoshop 2015 and it worked fine for the last two days, then it cannot be launched yesterday any I connect and our, restart,...

I found that my illustrator is ok, but not in the case of photoshop.

I use window 7 Professional and there is no error mesg at all... No one knows what to do with it?

Thanks a lot for help

Masako

Hi Masako,

Sorry for the problems of launching with Photoshop.

  • On your computer, go to C:\Program Files\Adobe\Adobe Photoshop CC 2015
  • Right-click on the icon Photoshop.exe and click on run as administrator
    • Check if it opens or not.
  • If Photoshop doesn't start at all, then uninstall Photoshop
  • Restart the computer
  • Now, re - install Photoshop again.

Concerning

Rohit

Tags: Photoshop

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