Cannot manage Yahoo mail with Firefox

On Dell with Windows Vista Home wife, Yahoo mail leaves suddenly working in Firefox. We have access to the e-mail account; However, everything is frozen. We cannot open any email. Other areas of Yahoo is not problem. His email works fine in Explorer, Safari, and Chrome. I checked to make sure the plugins were updated and none are listed as having problems with Yahoo Mail. I cleared cache and cookies with no result. What's next?

Note that you are using an outdated version of 16 of Firefox is no longer support for security updates.

You can find the full version of the current version of Firefox 28.0 in all languages and for all systems operating here:

You can try the following steps in case of problems with web pages:

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and cookies only from Web sites that are causing problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.

Tags: Firefox

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