Cannot open a file that is encrypted
Original title: I think I need to set an encryption
I can't open a file and the properties indicates that it is encrypted. How can I change the encryption?
Hi vonfurstenburg,
1. have you tried encrypt the file by using a third-party tool?
If Yes, then you will have to decipher using the same software.
You can also read the following article and check if help to:
How to remove encryption from a file or a folder in Windows XP
http://support.Microsoft.com/kb/308993
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
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If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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Hi JRCLNSIN100,
Welcome to Microsoft Answers Forums.
We would like to get some more information from you to help solve your problem. You better, please answer the following questions.
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Hope this information is useful.
Let me know if it worked.
All the best!
Thanks and greetings
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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I suggest you follow the link and check.
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Perform the steps in the article mentioned below and check if the problem persists.
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