Cannot open Acrobat DC in creative cloud desktop application
Acrobat DC is listed as an application installed on the application desktop creative cloud, but instead of having an "Open" button appears, ago just 'to day' poster in its place, and the application does not open. And pointing to the "gear" icon shows "unavailable uninstall." This laptop is running Win 8.1. All my CC apps work correctly on my Win 7 PC to office, but not this laptop. In desperation, I use a trial version of Adobe Acrobat Pro DC, but I prefer using CC app that I pay for my subscription. Any suggestions?
Thank you once again, to try to help. Had to call Adobe and spend a few hours on the help line. Problem was two-fold: 1) my Webroot security software CCleaner have been set such as CC Office updates have been blocked. (2) many files, folders, and registry keys remained old Acrobat installation and were not deleted by the cleanup of Acrobat tool; they had to be found and remove it manually. What a pain! In any case, I'm now back operational.
Tags: Adobe
Similar Questions
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Cannot connect to the Adobe Creative Cloud desktop application
Last week I subscribed to Adobe Photoshop (Dutch version). I had the icon creative cloud on my desktop (Windows 7 laptop). He asks me to log in, but after completing my ID and password it says I am offline! The only option is to change my password, I did. It does not help.
My ID and password are correct! Now I can't update my Adobe CC software. If the application does not work correctly. What can I do? Help, please!
Either way, I can connect to my account on the website of the CC.
Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help
- and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
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This is a double post of a following:
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Creative Cloud Desktop Application opens only for a short period
Salvation of Milan. Subscriber creative cloud, CC version 2015.
My Adobe Creative Cloud Desktop application is properly installed, doesn't appear in the menu bar (El Capitan) Apple and when I double-click the start from the Applications folder, its window opens only for a short period and then closes, so that I can use or update the Adobe applications. How to fix?
Looking forward working answer, thanks and best regards.
Sorry for my English. Luciano.
Hello
Please follow the links below:
https://forums.Adobe.com/thread/1830010
https://forums.Adobe.com/message/7826739
Hope that helps!
Kind regards
Sheena
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I downloaded through the creative cloud desktop application but first I open can´t or creation to find on my computer
If mac, check your applications > adobe > first pro folder.
If win, check the program files you > adobe > first pro directory.
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Cannot install Creative Cloud desktop application. It freezes just at some point.
I have a brand new machine running Windows 8.1. I don't know much on the card, so if you need more information about my setup, please tell me where to find it.
I can't install the creative cloud desktop application. It freezes just at some point. I had this problem several months ago. I had a conversation with someone from Adobe, and they had no idea what it was. I then called and the phone was essentially passed around a person trying to figure out what it was. They took my screen, they tried all the stuff I've read in the forums. Finally, I asked for the highest in person at the office and that this person finds a workaround solution that worked for all these months.
However, now that I tried to update the desktop creative cloud application, the update froze about 40-50% each time, so I uninstalled the creative application of Cloud and then tried to reinstall. Now, I have the same problem that I had several months ago, where when I double click on CreativeCloudSet-Up, and he says it is downloading, it freezes quickly and it's there. No error message, it is there forever until I kill the process. I can't cancel it even properly.
I have very slow internet. I don't know if that has anything to do with it, but I was download all the CC apps directly on the internet, but since I pay close to $60 a month, I would really like the CC desktop application. I'm sick of every update manually on the download Web site.
I've read all the threads, empty or packed full of answers, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think not that paying $60 a month should oblige me to play with a bunch of files and cleaners, etc.. I can't believe that this problem has not yet been resolved.
It might have something to do with my computer? Or my internet provider is blocking something Adobe? I have no idea and I'm honestly so frustrated. I just work every day and spend the rest of the night trying to solve this problem, and I'm sick of it. I call again, because it was a disaster last time. I've been on the line for more than 4 hours, and again, they didn't solve the problem correctly.
I am desperate and tired of this 100%.
Nothing? Is there no solution to my problem? Have no choice but to cancel my subscription? Software piracy Adobe would me much less worry than that, and this isn't the way it should be.
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Missing applications of the Adobe Creative Cloud desktop application tab
Hi Jeff
I have the same problem as others here but not of the works of solutions for me. I want Lightroom and paid for it next year.
It's my creative cloud:
My laptop does not system requirements - I had a Lenovo W540 64bits.
I tried a reinstall of the creative cloud
I tried installation on the net but he just said 'Lightroom is now downloading' and this continued all night.
I tried the newspaper one in
I tried to delete the contents of the OOBE
So what to do?
Is it possible to get the installation for Lightroom as a separate download files?
Could there be a restriction on those apps since what I use on a company computer - and where to check it?
Thank you
Martin
< deleted by the moderator >
Hello
It was almost the answer - have talked just to support and they fixed
Here's what we did:
Complete all Adobe processes or restart your machine. (if you can't stop, then check that creative cloud is over. And if you don't finish the CIB broker, then it's not serious)
Go to C: / / Program Files (X 86) /Common Files/Adobe/OOBE/Configs and delete the folder Configs.
Now open Creative Cloud Desktop Application.
This will fix the problem.
Thank you for your answer
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Help! Creative cloud desktop application
Hello
Im trying to use the desktop application to install some applications from adobe. His jelly and whem it works (after removing the preferences and installation using the suggestion on this thread):
https://forums.Adobe.com/thread/2058432?q=creative%20cloud%20desktop the download/instalation stops at 42% (Guide to the Hitchhiker in the Easter Galaxy egg!), the solutions on this page does not help (I tried all):
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
What can I do? Return to the moviola? Seriously considering to adopt Decosterd has my main non-linear editing plataform. I got the first, went with Decosterd, trying to come back... But Adobe told me: ' You shan't do this! " Yes, with a British accent. "Help! I need somebody. Help to ! Not only somebody. Help to ! You know I need somebody. Help to !" (also with a British accent!)
Thank you
Pedro Rocha
[Profanity removed... This is a forum family multi...] Watch your language... MOD]
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cloud creative support chat (all creative cloud customer service problems)
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Creative cloud desktop application does not start!
Hello
Since the upgrade to Windows 10 I was not able to open the creative application of cloud. I uninstalled it and reinstalled and I still have the same. Opens the creative cloud but not has nothing about this except the settings button which opens the dropdown menu with help (no help at all), PIN at the notification area and Quit. Or I can move me, minimize or close it!
See the picture above.
Advice on getting this much appreciated work.
Thank you very much.
Please see:
Sign-in black screen | Creative cloud desktop application
Re: Why my desktop creative cloud app is totally blank?
I hope this helps.
Concerning
Megha Rawat
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Uninstall Adobe Creative Cloud Desktop application in silent mode
Hello
Uninstalling Adobe Creative Cloud Desktop does not occur in silent mode. I'm not able to find all the silent parameters that can be given to the executable below:
"C:\Program Files (x 86) \Adobe\Adobe creative Cloud\Utils\Creative Cloud Uninstaller.exe.Can you please let me know if there are silent settings to uninstall Adobe Creative Cloud Desktop application?
Thank you
Sirot
Hi sirot,.
Desktop application Adobe creative cloud cannot be uninstalled in silence if it was installed individually on the web. You can create a package for the creative desktop cloud application through creative cloud package and installation with the Installer package. You can uninstall the application in silent mode in this way and you can use the command msiexec /x 'package.msi file name' / SB
Thank you
Ashish
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Panel of apps missing from the creative cloud desktop application
I can't download apps because the entire application Panel seems to be missing...
Hello
Please see Creative Cloud Desktop - Apps tab missing - mac
No Apps on Creative Cloud Desktop (Windows 10) tab
Missing Creative Cloud Desktop applications tab
Let us know if this helps!
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It is in Danish, but the error code is perhaps the same thing?
Please follow the steps below:
(1) end of task / process in the same sequence, as mentioned below in the Task Manager: see, https://support.microsoft.com/en-us/kb/323527
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- Broker CIB Adobe
- After that, everything that said adobe on it do a force quit for her
(2) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(3) delete following folders: ( If you do not see any folder skip this step )
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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Error code 1 on the creative cloud desktop application
get this error code in windows 10
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
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Die Creative Cloud-Desktop-application ist bei meinem Mac nicht mehr visible bzw. are SMS sich nur ein leeres weisses Fenster! Had das schon hurt someone?
Quite kindly all the activity monitor adobe process, and then follow the steps mentioned in the link above.
Process list: -.
- Creative Cloud.exe
- Adobe CEF Helper.exe
- Service.exe Office Adobe
- AdobeIPCBroker.exe
- Adobe Installer.exe
- AdobeUpdateService.exe
- AdobeServiceInstaller.exe
- CreativeCloud (URIHandler) .exe
- AAM updates Notifier.exe
- CCLibrary.exe
- node.exe
- CoreSync.exe
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Error code 2 or 50: failure updating Creative Cloud desktop application
Error code 2 or 50: failure updating Creative Cloud desktop application
Continue the conversation on your previous post: My Cloud Adobe does not updates. The message: "could not update the Office of creative cloud (error code: 2)" can you help me?. Thank you.
And please do not post multiple threads on the same issue.
Kind regards
Rahul
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