Cannot open certain e-mail error message c00d1199

accidentally slipped extension .vob dvd to wmp icon. This prevents me from opening certain emails. Thanks for any help that you could provide

Hello
  • E-mail are what customer you referring?
  • Are you facing problems in opening emails?

I recommend you perform the clean boot.
 
Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
 
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135 
 
Note:
after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Reply back with more information.
See also:

Tags: Windows

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