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• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• Cannot open Lightroom 5.6

  "Cannot open Lightroom 5 catalog because is already open in another application"

  Someone knows how to fix this? LR is up-to-date. I have pictures due for delivery.

  Thanks for any comments!

  This is probably a "lock" file It is created if Lightroom is not closed correctly.

  Jim Wilde has a great response to a post on lightroomforums.net

  Can't open LR 5.7 - Lightroom Forums

• iOS 10.0.2 problem cannot open notes

  iOS 10.0.2 problem cannot open notes

  Since the update to ios 10.0.2 week last on my 5s just notes iPhone keep crashing. Anyone got a fix?

• El Capitan - cannot open email on iMac

  Cannot open the email on iMac (with el capitan). Does anyone have a simple solution for this?

  Thank you

  Either a problem with the mail server or your internet connection.

  If you use the Mail of Mac application (not the email based on the web via a browser), open the messaging application.

  Then go in the Mail app menu bar and click window > connection doctor

  Use Mail connection doctor - Apple Support

• Suddenly cannot open new tab, immediately after an update of MSWindows7, or after the upgrade to Windows 10 - tired, all kinds of bugs, no luck.

  Never had this problem until what MS downloaded and installed updates (for Windows7). So I said I'm going to widows 10 because I thought anyway, so I did this - still cannot open a new tab, or by clicking on the tab '+' or 'ctrl + T.
  I spent about an hour going by most of the measures that have been provided by the support of Mozilla tech note and it did not help. I'm not going to create a new FF profile.
  I restart my PC, nothing helped. I chose "never" (I forgot the exact wording) on all the Plug Ins and then rebooted and this did not help. I have not loaded Extensions.
  I installed FF for Windows 10 just after the installation of Windows 10.
  I am a user of whether average PC.
  Thanks for any help you can give,
  Steve V.

  Dear cor - el,

  Now, I'm happy! Thank you very much.

  New tab works now. It is because of me running the first program malware that you listed above, Malwarebytes. I am grateful that you suggested it because I would not have thought that that would be the problem (because the problem occurred immediately after a MS Windows7 update.

  Anyway, thanks again for sharing your time and skills.,.

  Steve V.

• Cannot open the application "Mail" because PowerPC applications are no longer supported

  I work on a MacBook Pro mid 2012

  Intel Core i5 2.5 GHz

  OS X El Capitan 10.11.6

  The Mail app suddenly quit and when I tried to resume, I got this message

  "Cannot open the application"Mail"because the PowerPC applications are no longer supported."

  This also happens with the "Maps" app

  All Mac software are up to date, but "Mail" has been working fine since my last update that was awhile ago.

  I am confused to say the least. Suggestions? Thank you!

  If you do a Get Info (command - I) on Mail and Maps applications, what version numbers do you see?

  Try a reboot.

  Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

  Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

  Isolate a problem by using a different user account

  If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

  Safe mode - on El Capitan

  Start Mode without failure-El Capitan.

• 10.11.6 OS update.  Now get the message "Cannot open the App Store app" 'application Notes can not be opened. "  Similarly for the calendar, Mail and others.  That is what it is?  Need a fix.

  Hah!

  Had the problem after upgrade to OS 10.11.6. Many applications open. "cannot open application Notes.

  After McAfee Internet Security setting. Disable the effective Protection has allowed the Apple software to open. After turning on the return, applications, always open normally.  Thanks gang!

  As a suggestion, I would UNINSTALL the McAfee software at the same time. Things are unnecessary and cause problems on many systems.

  Barry

• ID but cannot open the phone

  معرف ولكن لا يمكن فتح الهاتف

  I know that ID but cannot open the phone

• Cannot open any email in Gmail more

  Have been using Firefox for several years and never had any problems using Gmail in firefox.
  Now, for about a week, I can always load/enter in my Gmail account, but cannot open any mail (new or old) when using Firefox (38.0.5), while being able to do this in safari (5.1.10) or chrome (43.0.2357.124). I use OS X 10.6.8.
  I hope someone can help me out - thanks in advance!

  Someone (else) has suggested a disconnect and the again - it worked!
  My apologies to taking you the trouble.

• Cannot open the game after the last iOS 9.3.3 update

  Updated to the latest IOS 9.3.3 yesterday. All other devices work properly except my iPhone 6. Cannot open my Saga of the farm. her like he's waiting for an update. When check in the App Store, it's already shows that it's been updated. Help, please!

  Try to reinstall the application, but in this case you may lose your game data.

• Cannot open firefox, get cannot open XPCOM. Impossible to open IE. Cannot type anything in the address to Fiefox or IE line. What can I do?

  I ask this in the name of a friend. She has a Toshiba laptop, windows 7. It is not computer. She used her phone OK yesterday, playing a Facebook game (played several times before) and everything was OK.
  Today she when she tried to access Firefox got 'cannot open XPCOM.
  She can not open IE either.
  She cannot type anything in the line of address for Firefox or IE

  You will need to use another computer if your computer do not have access to the internet.
  You can download Firefox for it and save the file to a USB key.

  Try this:

  • Download the installer of Firefox and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all/

  Save the full Firefox installation program on a USB

• Software update new cannot open applications

  Model: Macbook Air 6

  Recently updated software (Mac OS X 10.10.5)

  Restart, but now I "problem report for Finder" on the loop. Says "Finder close unexpectedly. This report will be sent to Apple. "

  I click OK but the message just re-.

  Cannot open the application Photo booth, FaceTime, or even the App Store, Mail, Notes, Google Chrome :/

  Only things running are Safari and iTunes.

  I have no idea what I did wrong. Desperately need help!

  Hello mia_sn,

  Thank you for using communities of Apple Support.

  I see from your post that you have a problem with the Finder leave unexpectedly, and that causes a problem with the opening of some applications. I know how it is important to ensure that you have access to all your applications. I have a couple of things I want you to try.

  First of all, try to start your computer in safe mode. Safe mode (sometimes called secure boot) is a way to start up your Mac so that it performs some checks, check your startup disk and prevents certain software from loading automatically or opening. The following article will help you start in safe mode:

  OS X Mavericks: start in safe mode

  Once you're in safe mode, test and see if you can open these applications. After that, give your computer a fresh reboot and then log in normally and test again.

  If you continue to have a problem, try to test in a new user. Test in a new user account can help circumvent the problem of your main user account. This article will help you set up a new user:

  OS X Mavericks: set up users on your Mac.

  Once you are in a new user account, see if you get the same result when opening these applications.

  Best regards.

• Cannot open mailboxes mailbox or call

  Cannot open yahoo or Sky inboxes or deal in them when I access it via Firefox.

  Also have the error message on Firefox that attempt to change my settings has been blocked. Cannot remove it.

  Today I received a suggestion from a lady at the MTBF Mozilla Helpdesk to the 00.31hours that it was a long link to a forum (I think) and a suggestion to download "AdwCleaner", what I've done. This has solved the problem and has removed my spam.

  Unfortunately, the Helpdesk form has disappeared from my computer, so I can't meet him to thank.

  Does anyone know the Helpdesk email address?

  Thank you.

  Ken Wilson

• "Safari cannot open page nm because it can't find the server nm.

  I have Safari 9.1.1 and recently to get a message "Safari cannot open page nm because it can't find the server nm. I have an I - mac with OS 10.11.5. Other browsers open as always and I can access Safari bookmark marked pages. Don't know what else to add to help with the options.

  Quit Safari and restart it by pressing the shift key. Any change?