Cannot open encrypted files moved from PC to Mac

I am running Acrobat Pro XI on a PC (Windows version 8.1) and have Acrobat Pro XI (Mac version) on a new MacBook Pro retina 13 ".  I am able to "transfer" files from the PC to the Mac via Dropbox.  However, only unencrypted files will be open on the Mac.

As soon as I use a password to encrypt the file on the PC (i.e., password to open the .pdf file), then trf via Dropbox for Mac, it (CMA) returns the message...  "The password is incorrect.  Please make sure that the caps lock is not accidentally suite and try again. » ...  I tried several times, verification of the Caps Lock and password etc.  The password is correct and works fine on the PC.  I even tried to re - install Acrobat on the Mac, but it made no difference.

Help will be greatly appreciated.

Dave R

Thank you Bernd.  I used a special character (dash) so I am about to change that and see if that makes a difference

Tags: Acrobat

Similar Questions

  • Cannot open encrypted files

    I had a resettled victory and there are files and folders that are encrypted and now they do not open. I tried to change their owner and open, but to no avail... He says that you don't have the permission of S-1-5-21 etc... Please give me a solution

    If you their encrypted by using bitlocker and re-installed windows you will have n0t be able to open them.  Only the original "owner" can UN-encrypt-the.  It's yet another reason not to use bitlocker.

  • Click on the link-get "Windows cannot open the file" select a program?

    After clicking on link get "Windows cannot open this file" have to manually "selecta program programs installed" Firefox appears as a choice and I double-click. How can I solve this problem / eliminate these extra steps
    ? Thank you Joe
    I am running Windows XP, MS office Outlook 2007

    Is it a link in an e-mail message in Outlook? This problem arises from time to time.

    While Firefox can usually set himself as the proper application to open the URL, you click in other programs, settings are sometimes blur or do not take. This article has tips to solve this problem: setting Firefox as the default browser does not work - what to do. Anything there help?

    If the problem persists, is there something special about how you start Firefox? For example, you have this launch in a security 'sandbox' or virtual machine? You have all the command-line options set to allow several simultaneous sessions of Firefox, or call the Profile Manager? If none of this sounds familiar to you, the answer is probably not.

  • "Extraction failure: cannot open output file" error message when installing new drivers

    Hello, I am trying to install new drivers for my HP Photosmart C4385 printer.  I downloaded the complete drivers of features for Windows XP 32-bit, and when I start to install (extract), I get the error message:

    Extraction failed

    Cannot open output file

    And the process ends.  He arrived at about 85% extraction every time.

    No idea why?  I called HP, but no longer under warranty they wanted money, which I think as absolutely ridiculous - not even give me basic support?  Poor, poor customer service.

    Hi GIJeff12,

    Temporarily disable any AntiVirus/Antispyware software.

    Cut the installer on your desktop then click on the Start Menu, click computer, double-click on the C: drive and paste the installler here.  Now try a right click on the installer for your printer, choose 7-Zip and choose Extract the files, and then click Ok.  If the installation program extracts now correctly, follow these steps.  If it does not extract, let me know.

    Disconnect your printer from the PC.  Restart your PC.

    Open the newly extracted folder and double-click the setup application to start the installation (the installation application will probably have the same icon as the original installation software that you downloaded).  Connect the printer to your computer when you are asked.

    If it was a success, re - enable your security software.

    Best wishes

    DP - K

  • I just tried to update Firefox to version 9.0.1. Extract of 13%, and then I got an error message cannot open output file. Can you help me please?

    I just tried to update Firefox to version 9.0.1. Extract of 13%, and then I got the error message cannot open output file.

    The file can be uploaded incorrectly. Could you it redownload again from http://getfirefox.com?

  • How to update the codec on laptop computer 2 open my files downloaded from the camcorder

    I recently bought a Sony HDR-TG7VE camcorder and have downloaded the software for it on my laptop, but I am not able to open the files after uploading video clips on my laptop.

    I contacted Sony and they said there is a problem with my laptop and I need to contact Toshiba to update the Codec.

    The message I get is "Windows cannot open this file. To open this file, windows needs to know what program you want to use to open it. Windows can go online to search automatically, or you can manually select from a list of programs installed on your computer.
    What do you do - use the web service to find the appropriate program
    -Select a program from a list of installed programs.

    I use windows vista business 32-bit operating system.

    The camcorder is an HD camcorder.

    It's really irresponsible response this manufacturer, cam.
    They offer products and they need to take care of you with that. It is logical that the recorded files should be open on every desktop or laptop PCs.
    According to their logic everyone who ACE this cam and who want to watch movies on PC should contact PC manufacturers support. It's really crazy.

    I don't know anything about this cam but normally you should have a few dist software with software that can help you to watch the movies or perhaps to convert files in other format and watch movies with standard players like Windows media player or VLC player.

  • When I start my computer I get this error message: Windows cannot open this file: GLBD4EA.tmp

    When I start my computer, I get this error message:

    Windows cannot open this file: GLBD4EA.tmp

    To open this file, Windows needs to know what program you want to use to open it. Windows can go online to look for automatically, or you can manually select from a list of programs installed on your computer.

    What do you do?

    -Use the web service to find the appropriate program
    -Select a program from a list of installed programs

    No selection works for me. I don't know what concerns the .tmp file, or why I need to open it.

    Please help :)

    Hello

     
    Perform the following steps to remove the file from the registry.
    a: type regedit into the search box start and click on enter.
    b: Search now to the following key
    HLKM\SOFTWARE\Microsoft\windows\currentversion\run
     
    then delete the following key
    53E412B3-9907-4F9E-A6DC-D0106D1D72C
     
    Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information
    However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
     
    Hope this information helps.
  • Cannot open pdf file not able to download adobe, disables security and still unable to download adobe

    Cannot open pdf files not able to download adobe. I disabled the security and still unable to download adobe

    Hi MarciaRicci,

    1. what operating system is installed on the computer?
    2. What is the exact error message you get when you try to download?
    3. what web browser do you use to download adobe?
    4. what happens when you try to open pdf files?
    5. you are trying to open online pdf files or pdf files on the computer?

    I suggest you try the steps from the following link:

    The problems of download
    http://kb2.Adobe.com/CPS/152/tn_15296.html

    Installation problems | Flash Player | Windows
    http://kb2.Adobe.com/CPS/191/tn_19166.html

    Choppy us back with more information.

  • Cannot open .exe files.

    I can't open files type .exe on my system. When I try to open it, Windows Meadia player open type .exe file and an error message that Windows Media player cannot open this file. This problem is about of any programs like Internet explorer, Microsoft Security Essentials etc. What should do? Please help me. Answer me to * address email is removed from the privacy *.

    Hello

    1. what operating system do you use?

    2 did you change on your computer?

    I suggest you follow the link and check.

    If you use windows XP, see the link.

    http://support.Microsoft.com/kb/555067

    If you use windows 7 see the link and check.

    When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

    http://support.Microsoft.com/kb/950505

  • Cannot open the file attachment

    Whenever I try to open an attachment in a powerpoint file, I get the following error message - this file does not have a program associated with it for performing this action. Create an association in the set association Control Panel

    • What email program are you using?
    • You have PowerPoint or viewer installed?
    • The attachment opens if you save it to your hard drive first?

    Possible corrections:

    R: create a file association.

    1. download and save the attachment to the office.
    2. right click on the saved file.
    3. Select: Open with on the shortcut menu.
    4. click on: choose [default] program.
    5. Select: PowerPoint (or the PowerPoint Viewer. Depending on what is installed).
    6. check: always use the selected program to open this type of file.
    7. click on OK.

    This should allow you to open these attachments directly from email address now.

    B: cannot open. PPS directly from Windows Mail or Windows Live Mail attachments
    http://www.Winhelponline.com/blog/unable-to-open-PPS-ppt-from-Windows-mail-or-WLM/

  • I get a message saying "Windows cannot open the file...". »

    I had a lot of problems with infections, so I was running many scanning programs.

    After getting my computer almost completely cleaned, I ran the Super Anti-Spyware program.  We find 3 infections, which I'd delete (I don't have no way of knowing that I removed).

    Since then, whenever I try to open a program, or even Windows Update, etc., I get a message saying:

    "Windows cannot open the file.  To open this file, Windows needs to know what kind of program has created.  Windows can go online to search automatically, or you can manually select from a list of programs.

    When I go on the web, I get a lot of options, which are almost free scans that then charge for fixing.  I am also very scared that I can also get another infection from these sites.

    I hope someone can help me solve this problem.

    StanEp

    Yes, each method is a set of measures to try and then go ahead and try each one separate.

    2 method will reset the executable (.exe) extension that will allow you to open programs. It is not clear what exactly you are trying to open so that it can have no effect.

    Keep in mind that the damage caused by malware can be irreversible, in the case of relocations are necessary.

  • Error message - Windows cannot open this file after downloading program

    After several days in offline mode, I went online to update Microsoft Security Essentials and click on analysis complete.  It took an hour.  After that, I found that all my programs were virgins, almost of all of the standard microsoft Microsoft Security Essentials is.  I tried to download it again, plus others such as adobe acrobat, but all said "windows cannot open this file".  I asked help from Microsoft but received access denied.  I feel like an illegal immigrant, as all the doors were closed.  What does that mean?  My OS would be illegal?  It is Windows XP and was purchased new in the retail price in 2004 and has only once been out of my hands when I sent it repairs and have 2 GB ram added.  Any ideas?

    Hello

    1. What is the full and exact error message?

    Try the steps from the following link and check if it helps:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-performance/when-trying-to-open-desktop-icons-get-message/e75fd1c3-F772-E011-8dfc-68b599b31bf5

    I hope this helps.

  • Error - Windows cannot open this file when trying to install Microsoft Gadgets.

    Original title: how to install gadget from Microsoft.

    I down loaded the gadgets and themes, when I go to install, Windows cannot open this file. If I get them from microsoft, it seems that windows can open.

    Hi mikemontgomery,

    If you use windows XP, it is not possible to install Microsoft Gadgets on it. Microsoft Gadgets are optimized for Windows Vista and Windows 7 only.

    However, you can use your favorite search engine to download third-party gadgets which can serve the purpose.

    Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Reference: Desktop and SideShow gadgets

    Hope the helps of information.

    Please post back and we do know.

  • Cannot open .exe files and the desktop icons appear as the white sheet

    Original title: Iopening programs

    Cannot open exe files. Removed several programs and all the desktop icons changed to a white sheet with a picture of a computer. Get error install disc insert message "for HP photo and image to reload.

    Hello

    ·         What are the programs that you have removed from the system?

    Method 1:

    I suggest you follow the steps mentioned in the article below.

    Cannot open files with extensions such as.exe, .com, and.lnk on a Windows XP-based computer

    http://support.Microsoft.com/kb/923077/en-us

    Method 2:

    I suggest you do a system restore to the point when the system worked very well and see if the problem is resolved. Follow the steps mentioned in the article below.

    How to restore Windows XP to a previous state

    http://support.Microsoft.com/kb/306084/en-us

    Method 3:

    Perhaps, your user account is damaged. I suggest to create a new user account and check if the problem persists. Follow the steps mentioned in the article below.

    How to create and configure user accounts in Windows XP

    http://support.Microsoft.com/kb/279783/en-us

  • Cannot open this file because you are not allowed access to the location of the file

    I restored my compaq 510 professional vista, I get the "cannot open this file because you are not allowed access to the location of the file" whenever I tried to open a file or image

    I guess these are files from your previous installation. Take possession of them.

    A. check the permissions of the file or folder the file is saved in and appropriated:
          
    1. right click on the file or folder and then click Properties.
    2. click on the Security tab.
    3. under group or user names, click your name to see the permissions you have.

    To open a file, you must have the read permission. For more information about permissions, see what are permissions?

    http://tinyurl.com/2j9vgr

    To take ownership of a folder:

    1 right click on the folder you want to take control and then click Properties.
    2. click on the Security tab, click Advanced, and then click the owner tab.
    3. click on modify. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    4. click on the name of the person you want to give to the property.
    5. If you want this person to be the owner of the files and subfolders in this folder, select the Replace owner of subcontainers and objects to check.
    6. click OK MS - MVP - Elephant Boy computers - don't panic!

Maybe you are looking for

  • ICS April 4

    All motorcycle can confirm or deny this? Also is it just simply soak test or is it an official deployment? Signed to the soaking and testings, I have not yet received anything. I know people were shooting ICS via cheesecake and installation based on

  • Creation of recovery disks - problems

    Hi all I wonder if anyone can help me? I recently bought a used HP Pavilion DV6 (DV6-2110ea - product number: VY095EA) laptop and I have problems with the recovery system. When I bought it, I managed to recover the system to set up the laptop back to

  • Office continues to BSOD when encoding

    So I had this problem where I always get a BSOD during any type of video encoding.  I have Windows 7 Ultimate x 64 installed on a custom tour that I built. I have two others that I built with the same OS as well and they do not have this problem. The

  • Search multiline in an interactive report in APEX

    Problem: I need to be able to search for multiple items in the same column of an interactive report.I know there is a "filter" that I can choose the name of the column in the first dropdown, select 'in' in the second menu drop-down and then type or s

  • the path to import actions (script)

    I received a few actions (scripts) extencion .atn to a join a friend the old version of Ps, there was a simple way to import them in Ps, but Ps cc version in 2014 no way. But in my opinion they must be a way with the finder to search for the folder w