Cannot open Raw 2 CS files on my Mac 21 "

Hello

I have a Mac computer and suite adobe CS5. Until recently (and nothing has changed on my computer or camera) I can not open my raw on photoshop files. An error comes up saying ' could not complete your request ecaue file seems to be a model of camera that is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for more information"for one I do not know where to find the Camera Raw help documentation and don't know why my camera is suddenly not work?

Can someone help fix me this please help please. I did not and cannot afford to go on adobe based cloud so one hoping this can be fixed somehow.

Concerning

Cherylynne

Well, I see two things here: Canon DSLR600D support started in Adobe Camera Raw 6.4.1 that explains why 6.0 does not open it.

You must install 6.7.1 and no it will not hurt anything.  Download it and let me know if it installs. If it is not the case, remember that CS5 had "guardian" of Mac protection. You will need to disable temporarily.

Go to Apple System Preferences > Security & Privacy > General and set Allow Apps to download from: anywhere.

Second thing:

Your Canon Powershot G5X ACR 9.3 disposal. 6.7 the cab does not open it and that's the last ACR CS5 will take.

Your choice is therefore at this stage to download and use the free DNG Converter to convert the CR2 files to DNG format so 6.7 can read.

Download here: Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Adobe DNG Converter 9.3

Learn how to use the converter DNG here: Camera Raw: how to use Adobe DNG Converter - YouTube

That's all for now.

Gene

Tags: Adobe Camera Raw

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