Cannot open the attachment in Acrobat 9 in Citrix. "A version update to Acrobat is required... »

How can I fix this error? We could open any pdf until recently in the last days. I don't know if this is because the user has created this doc in a newer version of Acrobat, but the message full error is 'there was an error opening this document. An updated release of Acrobat is required to open this document. »

Hi civilclerk1,

It seems the PDF Creator have set the target version higher than that you have installed on your machine.

You will need to check with the person who actually created these pdf files.

Tags: Acrobat

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