Cannot open the files on the laptop Gateway

Original title: Hello ppl

Hello! my name is isabel. and im trying to fix my gateway labtop. Im having openning problems my files, which will be sucjest guys I do.

Hello

·        What happens when you try to open the files on your laptop?

·        What files you are trying to open?

·        Were you able to open these files on your laptop before?

·        You try to open any file of the application?

·        How are you trying to access the files?

Step 1:

Perform a clean boot and then try to open the file and check whether the problem is resolved.

Follow the steps mentioned in the article given below to configure the system to boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: Once you have finished installing, follow step 7 article to start on normal startup.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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