Cannot open the Office App No. Bluescreen/BlackScreen help Pelas
Yes, my cell phone was ok until I uninstalled jetclean
Hello
Such problems usually due to any hardware or software changes. I would like to know some information about this problem so that we can help you further.
1. have you downloaded this application on Windows Store?
2. do you get any error code or error message while starting?
3. were you able to uninstall the application successfully?
4 you made no changes other than uninstalling the application from your computer before this problem?
I would suggest trying the following methods and check if it works for you.
Method 1:
Run the troubleshooter of System Maintenance and check if it makes any difference or not.
Follow the steps to run the Troubleshooter:
(a) press Windows + Q together get the search option.
(b) the type of Troubleshooting on the search option, and then select Troubleshooting.
(c) click show all on the left side panel.
(d) click on The Maintenance of the system and follow the instructions to run the troubleshooter.
Method 2:
Put the computer in a clean boot state, and check if the problem persists. This is to check if the problem is caused due to any third-party program or app.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 or Windows 8 / 8.1:
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.
Please reply with the status of the issue so that we can better help you.
Tags: Windows
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