Cannot open the PSD made Mac on Windows

When I save photoshop documents on my Mac, they are unable to open Windows. This happens about 60% of the time. The only way I've learned to solve this problem is to create a new photoshop document, copy all the layers in this new document, and save it again. Does anyone have ideas, what could cause this problem? The Mac is new - in about three weeks. Save us all of our files on an external hard drive on the Mac. All of our computers are CS6.

Riley

From your description, I would it is possible that the file is transferred to the PC without the extension of the file somehow.

Because Windows hides extensions file by default anyway, there is still some confusion.  I suggest you to check that the file is really named xxxxx.psd.  The file extension is needed under Windows.

Chris and judges are also experts.  Follow their advice as well.  Photoshop 13.0.0 had a problem where it could jumble of things during a backup, most often appear as garbled text layers.  I guess it's possible that could cause a file cannot be opened; I'm not sure.

-Christmas

Tags: Photoshop

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