Cannot read all the letters of the key at the back of my computer

My Win 7 crashed and I need to reinstall it, but can not read all the letters of the key at the back of my computer

It * may * be an alternative solution, if you are patient and persistent.

Attempt to activate by phone and speak to an operator - they will tell you that your current key is locked (they then seek confirmation of your product key). Explain your problem, you must change the key of your sticker, but the thumbnail is unreadable (they could please provide a replacement key?). If all goes well, they will request documentary proof of the sticker, in the form of an e-mail with a picture of the affected tile - and you can proceed from there.

It sometimes takes two or three calls before you get an operator who knows and uses this procedure, but I know that it is possible and happens.

Tags: Windows

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