Cannot read DVDs, error: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

DVD playback problem started today.  SE message: Windows Media Player cannot play the DVD because no compatible DVD decoder is installed on your computer ot.  I have not had this problem before.

Hi RosemaryHanna,

Thanks for posting in the Microsoft community!

I understand that you are unable to read the DVD. I will try to help you with this question.

(1) did you make any changes before the show?

(2) the video works fine when playing any video recorded or audio files on the computer?

Method 1: Solve the video issues in Windows Media Player and other media or library

http://support.Microsoft.com/mats/windows_media_player_diagnostic/?WA=wsignin1.0

Method 2: You can see the steps mentioned in the article below

Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista

http://support.Microsoft.com/kb/306331

Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Let us know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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    ANY IDEAS PEOPLE? I THINK I NEED TO REINSTALL THE SOUND AND EVERYTHING BUT DON'T HAVE ANY IDEA OF THAT KIND OF THING OR WHERE TO GET IT FROM :( ANY HELP WOULD BE GREATLY APPRECIATED.

    Hi SARAH-82.

    The sound works fine when playing any video recorded or audio files on the computer?

    Method 1: You may need to download the audio effect plug-ins or ability of DVD in Windows Media Player, please visit the link below

    http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins

    Method 2: You can see the steps mentioned in the article below

    Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista

    http://support.Microsoft.com/kb/306331

    Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Method 3: To the problem of audio or audio playback, you can follow the steps mentioned in the link
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    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer
    ---------------------------------------------------------------------------------------------------------
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Error message "Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer"

    Original title: Windows Media Player

    All of a sudden, I get the following error message when I try to use Windows Media Player 11: "Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer."  Never had this problem, or a message in the past.

    Hi RRobb,

    ·         Did you do changes on the computer before the show?

    Follow these methods.

    Method 1: If you have a DVD decoder (for example Power DVD) try reinstalling it.

    How to change or remove a program in Windows XP

    http://support.Microsoft.com/kb/307895

    If this is not the case, see the following link:

    Plug-ins for Windows Media Player

    http://www.Microsoft.com/windows/windowsmedia/player/plugins.aspx

    Method 2: Perform a system restore if the problem occurred recently.

    How to restore Windows XP to a previous state

    http://support.Microsoft.com/kb/306084

  • I went to play a DVD on my computer this evening and received this msg: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.

    DVD decoder not installed?

    I went to play a DVD on my computer this evening and received this msg: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.
    A few weeks ago, I played DVD on my computer. I would like to know what is happening. Any ideas/suggestions?

    I tried to play one of the same DVDs I played before... same message.  Nothing to my knowledge has been removed from my computer and I'm the only one with access... "very confused.

    Thanks if anyone can help.

    Yes, and if you install the utility on your system, you'll see all decoders.

    The utility will also tell you if a decoder is compatible or not.

    Using Media Player version 10 or 11?

    the utility tells me I have no decoder... the only thing I can think is that if I actually deleted it... I rarely remove anything because I do not add a lot... but it is possible a few weeks ago, I have to get rid of some things (I'm quite cautious because I'm not an expert).   It is the Media Player version 11, I was trying to use... but I rebooted now 10 to see if there was something to update related that mess.

    because I used the VLC Player successfully, I have not yet tried Windows Media Player (since WMP reloading and load the codec pack)

    So great to have the entry of a person who knows what he's doing.  Thanks again. I will try the Windows Media Player later and see if I have his use of return.

    Have a great day!

  • How can I solve this problem on Media Player? Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.

    Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer.

    FWIW... Win XP cannot natively recognize Commercial
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    If you could play before commercial video DVD...
    do a system restore to a time before this started
    may be your solution.

    Or you could buy a DVD decoder at the following link:

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    (948247) how to set a system restore
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    http://support.Microsoft.com/kb/948247

    Info about DVD decoders:
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    http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins

    Or you can download and use one of the following
    freeware multimedia players:

    VLC Media Player
    http://www.filehippo.com/download_vlc/
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    Media Player Classic Home Cinema
    http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
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    Or... you can try to download and install one of
    the following Codec Packs.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    * Proceed at your own risk *.

    (1) K-Lite Codec Pack (full)
    http://www.filehippo.com/download_klite_codec_pack/
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    (2) information on CCCP (combined Community Codec Pack)
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  • Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

    Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

    Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

    ====================================
    FWIW... Win XP cannot natively recognize Commercial
    DVD video... it requires a DVD decoder.

    If you could play before commercial video DVD...
    do a system restore to a time before this started
    may be your solution.

    Or you could buy a DVD decoder at the following link:

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    Info about DVD decoders:
    Plug-ins for Windows Media Player
    http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins

    Or you can download and use one of the following freeware
    media players:

    VLC Media Player
    http://www.filehippo.com/download_vlc/
    (works on XP/Vista/7)

    Media Player Classic Home Cinema
    http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
    (works on XP/Vista/7)

    Or... you can try to download and install one of the
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    (FWIW... it is always preferable, if you create a system restore
    point before installing any software or updates).

    * Proceed at your own risk *.

    (1) K-Lite Codec Pack (full)
    http://www.filehippo.com/download_klite_codec_pack/

    (2) information on CCCP (combined Community Codec Pack)
    http://www.CCCP-project.NET/wiki/index.php?title=Main_Page

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  • "Windows Media cannot play the DVD because no compatible DVD decoder is not installed on your computer"

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    Also, you could try one of the players following freeware that will play DVDs:

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    Original title: Windows Media Player

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    ====================================

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    ------------------------------------------------------------

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    ---------------------------------------------

    Do this to reregister the Jscript.dll and Vbscript.dll files.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    type or copy and paste-> regsvr32 jscript.dll
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    --------------------------------------------------------------

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    I hope this helps.

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

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    It should be a simple matter to change records are included in the library.

  • My Windows Media Player will play the video of an MPG file, but it will not play the sound. What is the cause?

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    Hi rgosmond,

    (a) don't you get any specific error message when you play the video?

    (b) what is the file format of the resulting video file after editing by using the video editing software?

    (c) you are able to play the files on the computer? You hear the sound?

    I suggest you try the following steps:

    O make sure that windows MediaPlayer is not muted, press F7 on the keyboard to turn the sound back on.

    Ø check if the volume is at a minimum in Media Player, press F9 on the keyboard to increase the volume.

    Verify that the default audio device is correctly set

    1. click on start, type Sound in the box to start the search.

    2. click on sound in the results of search at the top of the start menu.

    3. click on the tab reading notice the check mark next to the default device. For most users, the default device is speakers. Make sure that the audio settings are configured as expected. Follow these steps:

    4. on the playback tab, select the playback device, click Properties, click the Advanced tab and make sure that the default Format is set to the value you expect. When you are finished, close this window to return to the previous window.

    5. on the playback tab, select the playback device, click on configure and make sure that the configurations are set correctly.

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    7. Select the audio device you want as the default audio device and then click on set as default.

    8. click OK to save your settings and close the sound dialog box.

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    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows media player will play the video...

    Movie won't play in windows media player. Opening an AVI Viewer piece rises. The closure of the Viewer to piece that audio is heard on WMP. What could be the cause of this?

    Hi masterkidder,

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    3. What is the format of the movie file?

    4. are you able to play the movie in any other player?

    5. you receive an error message?

    AVI segment viewer is installed as well as the codec that you install on the computer.

    Check if uninstall you any third-party codec installed on the computer and check if it works.

    Uninstall or change a program

    http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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