Cannot remove CPTL file from the desktop using Vista

Hi all

I can't file CPTL remove office by using Vista. Explorer crashes. It is a Captivate 2 file.

I tried (with no luck):
-logging in as a different user and delete the file.
-l' Explorer running as administrator
-uninstall of Captivate.

Anyone got any ideas?

See you soon,.

Garnett

Hi Aaron,

I tried all your suggestions but not in the same order! The last thing I tried before posting here was to uninstall Captivate and I was still unable to delete the file (or rename). After uninstall AND restart the machine, I was still unable to delete the file, BUT I managed to rename the file (including the extension) and delete the file!

Thanks for getting back to me. It's a strange!

See you soon,.

Garnett

Tags: Adobe Captivate

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