Cannot remove creative cloud, being held hostage!
last updated Office creative cloud is originally my Acrobat XI at the stop and not save the work. I can't uninstall the desktop app because it says I have applications that need it. I prefer XI on DC and using creative cloud on other computers, so I don't want to update service enabled for this computer. Looks like Adobe is forcing the issue and demanding that I pay for additional services, I will not. Anyone know how to remove the creative cloud of the computer?
Hello
You can please use the Adobe Creative Cloud cleaning tool to solve installation problems to uninstall creative cloud.
and after that refer to Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Let us know if it helps!
Kind regards
Sandrine
Tags: Adobe
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Hello
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set to "Full control" permissions on the files of Adobe for all users in the following locations:
- [System drive]: \Users\ [user name] \AppData\Local\
- [System drive]: \Program Files (x 86) \Common Files\
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
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The only solution that I find in the forums is to remove ALL Adobe applications and reinstall.
Seriously?
No need to uninstall other Adobe applications, except Adobe Creative Cloud desktop application.
Follow the procedure below:
Uninstall Adobe Creative cloud only.
Using creative cloud | Uninstall the creative cloud desktop application
Restart Computer after uninstalling cloud creative app. Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Disable the firewall temporarily. [Optional step]
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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In this case, you can try with the basic first steps.
I see that you just want to use your standalone product, but still he is asking to renew the creative cloud subscription when you try to launch applications.
Step 1
Enable the display of files and folders hidden if you are using a Windows computer.
Clear the contents of the SLCache folder.
Then run the Adobe application, it will ask identify yourself again.
Click on license this software option and identify yourself and enter the serial number.
If it always inspires with message to renew the subscription.
Try using different Adobe ID signature.
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Hi Titanouk,
Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.
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Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I want this removed creative cloud of my system and my money
I want this removed creative cloud of my system and my money
Hello
If you want to uninstall follow:
Uninstall or remove Cloud Creative applications
After you have uninstalled all applications CC, you can delete the Adobe Creative Cloud desktop application
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
You can run the cleanup tool after uninstalling everything to ensure that the remaining files are removed:
How to run the CC cleaning tool
For cancellation: you can check https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
Or contact our support here: https://helpx.adobe.com/contact.html
Let us know if this helps!
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Kind regards
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Vinay
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