cannot remove the administration of the Office Tools icon

laptop is in service. now when she returned adminstrative tools icon is on the desktop, as well as if it belongs to the control panel. I can't remove it. Drag and drop or move any where. click right does not allow to delete or open context. How can I remove access to these files/desktop icon. OS is vista business sp1
Thank you nethinim1

nethinim1, see if the team added service the following key in the registry, if so remove it:

<><><><><><><><><><><><><><>

Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk...

* Save the entire record first *.

How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756/

Go ahead:

  1. Click Start, type regedit in the search box and press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  2. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Desktop\NameSpace\
  3. Check if you have the following key:
  4. {D20EA4E1-3957-11d2-A40B-0C5020524153}
  5. If so, right-click on it and click on delete
  6. Exit the registry editor
  7. Log off, and then to see if it is deleted

<><><><><><><><><><><><><><>

Rami
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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