Cannot run turbo tax on xp
last year I could run turbo tax, but this year, I get an error loading the last years taxes
Hi PamelaSinclair,
I suggest that you contact TurboTax support for more information on the problems.
TurboTax support
http://TurboTax.Intuit.com/support/
Tags: Windows
Similar Questions
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Cannot open the turbo tax/parameter incorrect
Downloaded turbo tax 2011 and prepared a return... I click on turbo tax 2011 and it says incorrect parameter... cant help access.please
Hello
(1) don't you make changes to the computer until the problem occurred?
(2) what is the exact error message do you get?
I suggest you to see link below and check if it helps.
Method 1: Troubleshoot installation and execution of TurboTax (Windows)
http://TurboTax.Intuit.com/support/IQ/install-product/Troubleshoot-installing-and-running-TurboTax--Windows-/GEN12454.htmlTurboTax for Windows does not open:
http://TurboTax.Intuit.com/support/IQ/can-not-access-or-find/TurboTax-fails-to-open--Windows-/SLN12251.htmlMethod 2: If the problem persists then I suggest to uninstall and reinstall the program and check if it helps.
http://support.Microsoft.com/kb/307895
You can also get in touch with support of Intuit for further assistance.
http://TurboTax.Intuit.com/support/Hope this information is useful.
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try to get the 2009 Turbo Tax running
I am running Vista Home premium. I read on the forum
"At the moment, Internet Explorer 8 not is not fully supported by Intuit with TurboTax Online program.
"Source: http://msdn.microsoft.com/en-us/dd441788.aspx (March 2009).
He specifically mentioned the program online. It also refers to the curtailable program CD. The CD would use IE to check updates, then Yes, it makes sense that he might make reference to the Conference on disarmament.
Can someone please clarify?I've just rolled back to IE7. I always received error 1603 on the installation of turbo tax.
Hi rondonit,
Software TurboTax is a tax package, if it uses internet for any feature or function it is considered to be the online program.
I suggest that you contact TurboTax for more information on the product to see if it of an online program or not.
Description of the Internet Explorer Application and Web Site compatibility
http://support.Microsoft.com/kb/969903I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Cannot load 2013 Turbo tax software on Win 7 Home
Tried to load Turbo Tax 13 on my desk! Currently have 3 more years of tax system, disc starts low load then
wonder if I want to install .net Framework 4.0! I press Yes, then go ahead, then error [not able to download]. and then
message says I want to continue with the installation? When I continue I'm left with is an icon and no program! I have
Microsoft contacted and they sent me a link with some patch, installed service packs 2, did not always help my problem! and it my system is always looking for .net framework 4.0 has tried to download this site, would be low no load! Help!
The Microsoft .NET Framework allows software developers to create applications quickly, efficiently and with less clutter code «»
Rather than require a software engineer to write code program from scratch, he or she may simply use the existing features in the .NET Framework. Read about .NET Framework on Wikipedia.
- TurboTax 2013, 2012 TurboTax and TurboTax 2011 use the .NET Framework version 4, which may or may not already be installed on your system.
- During the installation, TurboTax 2012 and TurboTax 2011 will also install version 4 if necessary.
- Any computer running an operating system of Windows 8 at the updated address should already have the version 4.5, which includes version 4 in it.
- You can also download and install version 4 yourself by going to www.microsoft.com/download/en/details.aspx?id=24872
Troubleshooting and repair of problems with Microsoft .NET Framework
The Microsoft .NET Framework allows software developers to create applications quickly, efficiently and with less clutter code «» More information
Like TurboTax for Windows relies heavily on the .NET Framework, it is crucial that the .NET Framework files on your computer are up to date and functional.
TurboTax for Windows 2011 and later requires Microsoft .NET Framework 4.0 or 4.5.
- Windows 7 and Vista already have .NET 4.0 installed, automatic updates.
- Windows 8 has .NET installed 4.5, automatic updates.
- Windows XP peut have .NET Framework 4.0 installed. You can find out by opening the Control Panel by double-clicking on Add / Remove Programs. If you do not, TurboTax will attempt to install it with the program.
Troubleshooting/repair
If you encounter errors or other problems with .NET, the first thing you want to do is to download and run the Microsoft .NET Framework repair tool.
If this doesn't solve your problem, run the System File Checker. Then, open Control Panel and choose the files and programs (or Add / Remove Programs XP), locate the .NET Framework 4, double-click it, and then choose repair.
If all goes well, that should take care of things. Otherwise, visit Microsoft employees and experts .NET WebLog of Aaron Stebner , and carefully (we can not stress enough!) follow his instructions to download and run the .NET Framework cleanup tool. When you are finished, download and install .NET Framework 4, Microsoft site.
- TurboTax 2013, 2012 TurboTax and TurboTax 2011 use the .NET Framework version 4, which may or may not already be installed on your system.
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Setup error 1635 when using turbo tax.
At turbo tax up and running. When I opened the last time, I got an error 1635. Cannot uninstall or reinstall. I followed all the steps of turbo tax problems.
Hi ksharpe,
I suggest to try the steps from the following link and check if it helps:
-
Error 65535 and Turbo Tax uninstalls the product.
Hello
I'm having a similar problem with Windows XP Home Edition. I try to install Turbo Tax 2010. The product seems to install fine, but the final stages occurs an unexpected error 65535 and Turbo Tax cancels (or uninstall) of the product. Turbo tax site suggested I install the .net tool I did, but he says that it cannot find the installation or the CD. I did as you suggested and ran sfc/scannow and the system tells me that there are critical files from the Windows XP Professional Service Pack 3 that are not, please insert the disc 3. Well I don't have any of the disks as installed as part of an update of windows Service Pack 3. I cannot reinstall the product without uninstalling the current version through the Microsoft Update site. I can do this, but my system gives me a list of programs that may not work once the service pack is uninstalled (I guess this would be corrected once the relocation takes place). Is it possible that I can get around this? It does not seem that I can download SP3 and create the CD or is it? My computer is a Dell XPS. Thank you!
Hi Tax2010,You cannot run the System File Checker scan if you don't have a CD of Windows XP Service Pack 3.Try the steps listed in the following items: -
When you try to install Turbo tax, I get error 1601.
When you try to install Turbo tax, I get error 1601 (which are 641, 80070641). I am running Vista.
original title: problem installing WindowsHello
1. is the question confined to Turbo tax?
2 have you made any changes to the computer before the show?Method 1: Run the fix - it of the article mentioned below:
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall/Method 2: Error 1601: "Windows Installer is not available" when you install or update:
-
Original title: while loading turbo tax software & this message. The procedure entry point EncodePointer be found in the dynamic library KERNELL32.dll. can someone tell me how to solve this problem?
I have windows xp 2002 Service Pack 2
Hi henryjeshom,
· Did you do changes on the computer before the show?
Follow these methods.
Method 1: Uninstall and reinstall the application of Turbo tax.
How to change or remove a program in Windows XP
http://support.Microsoft.com/kb/307895
Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
If the problem persists, contact support for Turbo tax for more help and information.
-
I can not load turbo tax 2011 Windows XP
When you try to install turbo tax 2011, I get an error message, "must first install one of the following versions of the .NET framework."
Windows Update was performed, still cannot install.
Any help will be appreciated.
Thank you
Hi DAVIDSTORHAUG,
· What is the full error message when installing TurboTax?
Follow the steps in the article.
Error 1935: "year error occurred during the installation of Assembly '.
Error: "Microsoft .NET Framework 3.5 SP1 verification Failed' when installing TurboTax
If the problem persists, contact the software vendor for more help and information.
-
It is necessary to perform this cleanup tool or I just need to install something else. I have Service pack 3 installed.
Hello
· What is the exact error that you are experiencing when you try to install TurboTax?
I you suggest to run the cleanup utility .net framework on the system from the link below and then try to install Turbo tax on the system and check if you are able to install on the system.
.NET framework Cleanup Tool User Guide
http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
I suggest you to connect with the support of the program for assistance.
-
2010 turbo tax does not open after the download.
Just downloaded 2010 Turbo tax and it will not open. Whenever I have it try gives an error message indicating "met Turbo tax an erroe and needs to close"
Hi billyboy_888,
1. When you able to install turbo tax 2010 successfully?
2. do you receive the error message when you try to install or launch turbo tax 2010?
3. did you of recent changes on the computer?
Check and make sure that your computer meets the system requirements to install turbo tax 2010.
TurboTax 2010 system requirements
See also the below section of the Turbo tax site and check if it helps.
Troubleshoot installation and execution of TurboTax (Windows)
For additional support post your query in the Intuit community.
-
Windows XP how edition
read this link, it may be useful
http://support.Microsoft.com/kb/q249873
also try to run the installer of TurboTax in administrator mode.
How old is your turbo tax program, it is perhaps not compatible with windows 7.
If it helps, please mark my post as helpful.
Thanks and good luck.
-
I can't download turbo tax Deluxe 2009 2009
I called Turbox customer due t o an error in download of turbo tax 2009 Deluxe for Windows w / / free State download. They said it was a matter of microsoft.
Hello Eileen558,
Here's how to install TurboTax for Windows: see http://turbotax.intuit.com/support/iq/Install-Product/Install-the-CD-Download--Windows-/GEN12443.html
- Close all browser windows and programs.
- (Download version) Double-click the TurboTax download icon (the icon of "vice grip"). Find your download.
(CD version) Insert the TurboTax of CD in the CD drive. The installation process should start automatically, but if it is not:- Click on the Start button and choose run. (In Windows 7 or Vista, clickStart > all programs > Accessories> run).
- Click Browseand navigate to the TurboTax CD on your DVD/CD player (which is often drive D).
- Double-click the setup.exe file.
- Follow the on-screen instructions to install TurboTax.
- If an error or another problem occurs during the installation or when you try to start TurboTax, click here for help.
TurboTax Deluxe, the premier, and home & business then will guide you through the process of installing TurboTax State when you're ready to do your state taxes.
I hope this helps.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Turbo Tax 2014 doesn't let me open it.
Original title: turbo tax
I installed turbo tax 2014. It doesn't let me open it.
Hello
First of all, I uninstall/reinstall the program, but right click on the Setup file and run as administrator.
Then, I see nothing about the installation in the FAQ of TurboTax so try the other options for helping https://turbotax.intuit.com/
Don
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My Turbo Tax CD does not start automatically with the initial insertion in the CD player. The CD is listed in the Explorer with an Apple on the drive. The Explorer does not list the file setup.exe on the CD. However, he lists a few other folders. I use Vista to try to load the CD. The CD does very well on my XP computer. Is there a problem with Vista with the CD that are for MAC and Windows PC?
Hi Undertaker Farmer,
Welcome to Microsoft Answers Forums.
- You get the error message?
- What is the edition of Windows vista installed on the computer?
TurboTax is a non-Microsoft program and we are not trained in this regard. However I will try my best to help you. Please, follow these tips and see if it works.
As a work around you perhaps activate the AutoPlay for the CD and check if the auto play works.
When you turn automatic playback, you can choose what should happen when you insert different types of digital media into your computer. For example, you can choose what digital media player is used to play CDs. When AutoPlay is disabled, you are prompted to choose what you want to do when you insert media files in your computer.
- Open AutoPlay by clicking the Start button, clicking Control Panel, on material and audioand then click AutoPlay.
- Do one of the following:
- To turn AutoPlay on, select the Use AutoPlay for all media and devices check box.
- To turn AutoPlay off, clear the Use AutoPlay for all media and devices check box.
- Click Save.
You can also try to copy all the contents of the CD to the hard drive and try to install and check.
You can also try to run the file Setup from the command prompt and check what is happening.
Click Start and type cmd and press enter in the command prompt window type the following command
: \setup.exe and press ENTER. See also the link below for the site of TurboTax on the requirements and check if your computer meets the condition.
TurboTax 2008 system requirements
http://TurboTax.Intuit.com/support/kb/installing/system-requirements/6389.html
If fail steps above I would suggest that you contact TurboTax support for more options, see the link below.
http://community.Intuit.com/QuickBooks
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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