Cannot SEND emails using Thunderbird

For a few weeks, I was unable to send emails (reception OK yet) using Thunderbird 38.6.0.

I get the error message is, "outgoing server (SMTP) password required.  Enter your password... »

I've NEVER been invited for this before.

I've exhausted all the possibilities regarding the possible passwords.

I'm not aware of anything having changed.

It is possible that it came just after a Thunderbird update / upgrade, can not be sure that if.

I contacted TalkTalk who were indifferent when it became apparent that I can send email from TalkTalk Webmail.  He felt it should be a matter of Thunderbird.  I can't find a way to communicate with Mozilla about this.

A friend suggested try some alternative port probably numbers I have my outgoing server.  This did not help.

I'm not very tech savvy and now feel frustrated.

Any help / suggestions gratefully received.

Using a MacBook Pro mid-2010.

https://support.Mozilla.org/products/Thunderbird

N.B: I got my whole family to Thunderbird for Mac Mail recently because I had frequent error messages on various devices (mainly on corrupt address books). We were delighted, so I suggest that try you Mac Mail.

James

Tags: Mac OS & System Software

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