Cannot sign out of Hotmail, on either my laptop or my partner. Had the problem for 6 to 8 weeks. Deleting cookies does not cure it. Computer store cannot heal. Help please!

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• I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  VLC will play them?

  http://www.videolan.org/

• upgrade to windows 10, cannot open itunes, it opened the first time, and imported all my songs, but does not open a second time, get the error that the path is not correct and file not found

  upgrade to windows 10, cannot open itunes, it opened the first time, and imported all my songs, but does not open a second time, get the error that the path is not correct and file not found

  Try to repair the security permissions for iTunes for Windows and the empty/corrupted after upgrade/crash iTunes library.

  TT2

• When I try to read Blu - Ray, it says "Windows Media Player cannot play the DVD. The disk has been created in a way that does not support the player. »

  Original title: Blu - Ray

  My computer can read blu - ray, but when I try to play one, it says "Windows Media Player cannot play the DVD. The disk has been created in a way that does not support the player. "How should I do?

  Hello
   
  The Blu - ray disc format is not supported in Windows Media Player. To play a Blu - ray Disc, you must use a non-Microsoft program that supports playback of Blu ray and a device that can play Blu ray discs.
   
  See the article mentioned below:
   
   
  Read a CD or a DVD in Windows Media Player: http://windows.microsoft.com/en-us/windows7/Play-a-CD-or-DVD-in-Windows-Media-Player
   
  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

• "Windows Media Player cannot play the DVD. The disk has been created in a way that does not support the player. »

  Hi all

  I copied a video to holiday on a Virgin DVD + RW but when I try to play on the same laptop where it was copied from, I get the message "Windows Media Player cannot play the DVD. The disk has been created in a way that does not support the player. "Any ideas please? I can normally play DVD pre-recorded ok.

  Thanks in advance.

  Hi all

  I copied a video to holiday on a Virgin DVD + RW but when I try to play on the same laptop where it was copied from, I get the message "Windows Media Player cannot play the DVD. The disk has been created in a way that does not support the player. "Any ideas please? I can normally play DVD pre-recorded ok.

  Thanks in advance.

  =====================================
  DVD Maker might be worth a try:

  Windows 7 - burn a video DVD with Windows DVD Maker disc
  http://Windows.Microsoft.com/en-us/Windows7/burn-a-DVD-video-disc-with-Windows-DVD-Maker
  (Windows 7 Home Premium / Professional / Ultimate / Enterprise)

• Firefox cannot sign out of hotmail, yahoo and gmail account

  When you want to log out after you're done working on your yahoo, hotmail and gmail account, it is not possible to close the session. I had been facing this problem for three days now.

  This problem may be caused by corrupted cookies.

  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

  If clearing cookies doesn't help, then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
  
  Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite - journal and cookies.txt, if they exist, in the Firefox profile folder where the cookies.sqlite file has been corrupted.

  See also:

  • http://KB.mozillazine.org/cookies

• I can connect to my Hotmail account but cannot open any message. I tried to delete cookies, but not luck. Any thoughts?

  Original title: I have a DELL laptop-WINDOWS XP - and I CAN GET IN MY HOTMAIL ACCT, BUT I can NOT OPEN MY MAIL!  I TRIED to delete Cookies - OF IDEAS?

  I have a DELL laptop. WINDOWS XP - periodically in this case, I can connect, BUT cannot NOT OPEN MY HOTMAIL! I tried clearing COOKIES-Any THOUGHTS?

  Hello NEWYORKCITYGURL,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

  Thanks for posting to NEWYORKCITYGURL of Microsoft answers!

• Request for access to Windows Live Hotmail account that I was locked out Email removed for privacy and also request print spooler does not in mode standby for my house thank you PC you for your quick response.

  Widows Live Hotmail account who are denied access to request a personal access. Request print spooler program does not prevent Standby on my PC at home, I thank you for your quick response would be most greatly appreciated

  Help with Hotmail, visit the Windows Live Hotmail help center .  You can get help it is not available in the Windows XP forum.

  These web pages can help you:

  Compromised account - unauthorized account access
  Hotmail hacked? Take these steps
  Hotmail: How to deal with misuse of account
  Hotmail: Tips to help protect your account

  Boulder computer Maven
  Most Microsoft Valuable Professional

• Error message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged" and dvd burner does not

  Original title: dvd burner does not work can not load the driver

  I get this message "windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.

  Can someone help me?

  Hi Garry_x,

  1. were you able to use the DVD burner before with no problems?

  2. you remember to make changes to the computer recently?

  This can occur when more than one service is defined for a device, if there is a failure at the opening of the service registry entry, or if the driver name cannot be obtained from the service registry entry.

  You can check out the following link and check for the resolution:

  http://TechNet.Microsoft.com/en-us/library/cc772156 (WS.10) .aspx

  You can also read the following article and check if it helps:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Hope this information is useful.

• My ipod video 5th generation won't play of smart playlists in order with 12.4 itunes, itunes can not remember how to sort things either. When you going to solve the problem?

  My iPod video 5th generation won't play of smart playlists in order with 12.4 iTunes, iTunes can not remember how to sort things either.

  When you going to solve the problem?

  Can I do to solve this problem?

  Use the view of songs to set the order you want. Right-click on the name of the playlist in the left sidebar, and then select copy to Play Order in the context menu. Sort the list on the left most column of numbers, or use view > sort by > order of Playlist. Device synchronization.

  TT2

• Display settings have gone blurry while writing an email in Hotmail... Changing the resolution in the Control Panel does not work... Windows Vista SP11 Please Help

  Simple by typing in an e-mail and internet access, office, and all access to windows is fuzzy, impossible to return to the normal resolution.  Windows Vista not Windows 7

  Hello

  "Simple, typing in an e-mail and internet access, office, and all access to windows is blurred."

  It's not fair to Hotmail as your header States.

  Go to the website of your computer manufacturer > drivers download Section > then key in your computer model number > find your operating system > find two graphics / video or from the Chipset drivers and download and install.

  Then try to change the screen resolution.

  Or do a system restore to before that happened.

  http://bertk.MVPs.org/html/restoresysv.html

  If that fixed it, does not respect your graphics hardware

  See you soon.

• cannot play an online game because my video card does not support shader model. generally work started recently please help

  usually, I play a game called League of legends online and last night I tried to get into a game and got an error message that reads. DirectX error check and make sure that your video card supports shader 2.0 model and uses drivers from the manufacturer. I've played a few games yesterday but it was all of a sudden when it stopped to let me play. Help, please. Thank you

  Hi Casey,.

   
   
  1. do you use Internet Explorer to play games online?
  2. If so, what is the version of Internet Explorer installed on your computer?
  3. have you made changes to your computer recently?
  4 are you facing this problem only with shader model 2.0?
   
  If you use Internet Explorer to play games online, I suggest you to follow the steps and check if it helps.
   
   
  Method 1: Follow the link and check if that helps.
  The problems of games online using Internet Explorer
   
   
  Method 2: You can also check out the link and check if it helps.
  Run the DirectX Diagnostic tool
   
   
  Method 3: Update cheque and card video if this can help.
  Updated a hardware driver that is not working properly

• It seems that I got some kind of virus that wiped out my registery because files that whenever I try to run a program an error pops up saying that it does not have the specified path.

  pretty much my title says it all, I can not install anything, I get the same error, the only thing I can do is to get online. is there a way to restore my files online tracking, I have not my installation disc either. is there a way to remove viruses, malware, etc. online because everything I download and try to install I get the same error

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  also run the sfc/scannow command.

  http://support.Microsoft.com/kb/929833

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally madeprograms,Accessories, right-clickguest, and then clickrun as administrator. If you are prompted for an administrator password or a confirmation, type the password, or clickallow.
  2. Type the following command and press ENTER:
     sfc/scannow

     The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions

  If SFC detects the main problems it can't fix you may need to borrow a Microsoft dvd vista not an acer, HP etc. recovery disk and do a repair installation

  read the below tutorial on how to perform a repair installation

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

• I get the rror message. "Error adobe license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your administrative COMPUTING

  I get this error message. "Error adobe license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (148: 3) "How can I fix it? When I reinstalled the software, I get a message that I have an invalid serial number.

  Hi John,.

  Could you please the version of Acrobat you are using, and also work on the operating system?

  To check the serial number of your product, you may return the following document.

  Quickly find your serial number

  If you are using windows you can see the following link for more information on the solution to the existing problem.

  https://helpx.Adobe.com/Creative-Suite/KB/error-licensing-stopped-Windows.html

  If you wish to contact Adobe support team, please visit the following link.

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Please click the blue button "Still need help" to connect with Adobe executives.

  Let us know how it goes. In case you need more assistance write us back.

  We would be happy to help you.

  Concerning

  Sukrit diallo

• I receive the "could not sign in you [access denied: 530]." Check your user name and password ' problem on Adobe Muse CC 2014 and I can not access the xml file that is supposed to solve this problem?

  I am a PC user and I have Adobe Creative Cloud Muse 2014. I received the "could not sign in you [access denied: 530]." Check your username and password "error. trying to download my muse to my ftp, GoDaddy host site I did it successfully in the past and that recently it has stopped working. I looked online at the Adobe Muse Help FAQ | Download a Site from Muse Adobe on a third-party hosting service and he said to download the ftpprefs.xml file but this file simply leads to a blank page that says / * not found * / / * not found * /.

  Can you direct me to a page to work with this file, or provide an alternative? Thank you!

  Hello

  As you have found the error [access denied: 530] This means that the problem is with access. The user name and password that you enter is incorrect or you don't have the appropriate permissions.

  I suggest you to contact Godaddy to reset the password or reset the permissions.

  
  

  Concerning

  Vivek