Cannot update or uninstall Adobe Reader 9 on Windows 7

I get a message to update Adobe Reader, but when I try I get a message:

«Update to uninstall adobe could not open not hkey-local-machinesoftwaremicrosoftwindowscurrent\\\ version\run\optionalcomponants\imail»

I also tried to uninstall through Control Panel. Watch it uninstall with a progress bar, then the same error message at the top, and the progress bar goes in the opposite direction until eventually there is no uninstalling Adobe Reader.

Is there another way to uninstall and reinstall Adobe Reader? Are there instructions available somewhere to uninstall Adobe Reader manually include the registry keys that you want to uninstall Adobe Reader 9? I've seen instructions step by step for older versions, but I don't know if those would be the same for later versions such as Adobe Reader 9.

You can try the following.

Remove all traces of drive (and not only the program) of your system using the Windows Installer Cleanup utility. It is no longer supported by Microsoft because it can produce problems with Win 7, but you can always download it from places like

http://MajorGeeks.com/download.php?Det=4459

Then download the installer of the reader of

http://get.Adobe.com/reader/Enterprise/

and perform a clean installation.

Tags: Acrobat

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