Cannot watch Netflix videos using Firefox 30.0, previous ok and IE versions still work
Starting this week (and I do not know what past except perhaps my update to the latest version of Firefox), I can watch more videos on Netflix is using Firefox on my Windows 7 PC.
I use Firefox 30.0 and Silverlight 5.1.30214.0 and under modules I set to always enable Silverlight. I also deleted cache and cookies because I saw this as a troubleshooting option.
The most unusual thing is, I get no error message, just a WHITE screen empty. When I click on a movie on Netflix.com to watch, it brings up a blank white screen with a small gray square teeny centered at the top of the screen and the weirdest part is that the AUDIO of the film works... so I HEAR everything, but don't see anything. I have tried several different programs of television and movies, and in this case for all.
Meanwhile, on the same PC, at the same time, I'm still able to watch movies on Netflix by using Internet Explorer (I have version 10 - something). But I prefer Firefox. Hoping someone can help solve this mystery!
Hmmm... I don't see anything.
Well, this. go to your add-ons Manager and disable several of them.
Restart Firefox and try it on Netflix. If there is still a problem, turn off some
more. When FF is running without problems, you have the reduced.
Reactivate the last group one by one until the problem returns.
Tags: Firefox
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Thanks for posting your question on the Microsoft community.
I would like to know some information about the problem so that we can help you better.
1. open Netflix on Internet explorer?
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This behavior can occur if the required modules are not installed or if the graphics driver is not updated.
I would suggest trying the following methods and check if it helps.
Method 1:
If you are using Internet explorer to watch netflix videos and play games, Please make sure that the following modules are installed and enabled.-Adobe flash player.
-Microsoft Silverlight.
-Java.You can download flash player from this link:
http://www.Adobe.com/downloads.htmlYou can download silverlight from this link:
http://www.Microsoft.com/getSilverlightYou can also Download Java from this link:
http://Java.com/en/downloadSee also:
Manage Add-ons in Internet Explorer
http://Windows.Microsoft.com/en-us/Internet-Explorer/Manage-Add-onsIf this does not help, use method 2.
Method 2:
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Refer to this article:
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