Cannot write error 1310 config.msi...
Windows Vista Edition Home Premium 32 bit SP2
I think I have a problem with Windows Installer. I get error 1310: impossible to write in c:\config.msi\...
It happens with Quickbooks first 2009 and a couple of other facilities. I tried unsubscribing msiexec and re-application. Does not help. Any ideas?
Thanks - Lenox
Hello Lenox,
Thanks for posting on the Microsoft answers Forum.
If you have a disk of Vista installation and not a recovery disk, you can try an in place upgrade to repair the operating system.
The upgrade in place is a tool to fix the system. Thanks to the special upgrade process, we will be able to repair the system. The upgrade in place will not affect the settings like photos, movies, documents, etc. that are saved on the computer. Although this operation will not remove or modify the files and installed programs, I suggest always that you back up important files before you do. In addition, you may need to reinstall the device drivers after this operation.
The detailed steps are included as below:
On-site upgrade
====================
1 log on to the system first.
2. Insert the Windows Vista DVD in the DVD drive of the computer.
3. Click Start and select computer.
4. find the "setup.exe" file in the DVD-ROM and double-click it.
5. click on install now.
6. When you are prompted to enter the product key, please click Next directly without entering any key. The installation wizard will prompt and ask if you confirm to install Windows Vista without the key and choose please confirm.
7. When you get to the screen ' which type of installation you want', click upgrade to upgrade the Windows Vista system files.
Note: When running the upgrade on the spot, the system will restart automatically (several times) to merge the files and programs, please leave the computer alone and does not configure it until the 'upgrade on the spot"finished. The system should start Windows vista once it is upgraded. Once the computer is running "upgrade on the spot", you can go and leave the computer and it completes automatically.
I hope this helps.
Thank you
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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1. what operating system is installed on the computer?
2 are you able to install other programs on the computer?
Follow these steps:
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c. now open run again.
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However, try the following steps:
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