Cannot write to the registry key for Acrobat XI - Error 1406

Hi all

I have a problem regarding the installation of Adobe Acrobat XI 11.0.07 on a laptop with Windows 7 Home Premium OS.

In short, I cannot complete the installation of Adobe Acrobat XI on this machine because Acrobat is not able to write the value to the registry key that is located here:

HKEY_LOCAL_MACHINE-> SOFTWARE-> Microsoft-> Internet Explorer-> toolbar.

I tried to find solutions on the internet and found a Web page on the Adobe Forums, which is this: Error 1406.Could not write the value Adobe ARM - and it was not very useful, since the person requesting to solved his problem, but did not say how he did. So, I found this page using Acrobat, called Error 1402. Error 1406. Acrobat, Reader where I tried different solutions, but so far none of them have worked. What I did to remove all previous versions of Adobe Acrobat, Reader, Air and so on. In fact, I deleted all Adobe software, in which case one of these programs were to blame, but it did not work. Before that I have deleted all this software, I deleted Acrobat and Reader several times, but you have probably already found, it did not work. As it did not work, I tried the following solution using Acrobat, which was to 'Set permissions to their default values in the registry'. I followed the solution completely and does what he says, but it did not work. As a note, I must say that the type of registry key with that I have a problem called 'Locked', is a REG_DWORD type and the data value is (0). That this has something to do with it? I'm not too familiar with editing the registry. However, I tried to change the value of (1) and updating the registry, but it did not work...

More information: However if I install the full version of Adobe Acrobat XI or the default installation, the same error pops up: Error 1406. I scan my system with my antivirus Bullguard software, to see if there is no virus. There are not. Also, I closed my antivirus software and turned off the firewall of Bullguard, but this was not successful either, I did a scan of my system using cmd as administrator (sfc/scannow) and the program found a few mistakes, he could not fix. As far as I can see, he finds three files .dll with errors. I have the document called sfcdetails.txt if it would be very useful for you.

In addition, I don't know what to do. I paid for Adobe Acrobat on 23 January 2015 and I failed to make it work properly again, and I can't update the software, because I have a problem with the registry. I am able to use the software for that I had to use it to so far, but I would like to be able to use it for what it represents and update in order to avoid any lapse in security.

Thank you. I hope that you have some ideas for my problem and will be able to help me!

Best regards

Mads

Hello Rahul,

I found a way around the problem I described in the post. What I did to reinstall Adobe Acrobat XI and do not install the PDFMaker for Internet Explorer, and this solved the problem! And since I do not use Internet Explorer for PDF do, it's good for me, and now I am able to update to Acrobat. But for people who would like to use Internet Explorer for making PDF, it is of couse is not suitable... But for me it is. I still don't know how to solve this problem. It might have something to do with the fact that Adobe Acrobat XI is not able to support Internet Explorer 11, but this was written by a user on the Adobe forums, so I don't know if it's reliable. The "help Acrobat / compatible browsers and applications of PDFMaker Guide" immediately said that he made, but I'm not sure. Maybe it's a compatibility issue?

in any case, thanks for the answer you gave - but I found myself

Best regards

Mads

Tags: Acrobat

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