Captivate 7 fatal error

Hello

Captivate is wrong to behave on a regular basis. I really use it for recording but I constantly on-screen experience the following problems:

-It takes a long time to start (more long than all other Adobe products [CC] on my machine)

-Once started, it is generally insensitive to any other command that 'start a blank project to 1024 x 768' and even the success of this is pretty hit and Miss

-C' is essential, if it does not start in screenshot mode, I am able to set up to start recording and it Countdown to start recording and blocked then immediately gives me this error message:


«A fatal error has occurred and the application is completed.» "Adobe Captivate files attempted to save all your work in the respective as project files".cpbackup ".

Please restart Adobe Captivate'.

-J' also have the above message if to various and random moments so I can get the program to open the mode blank project.

I'd like to be able to build slides in Captivate, but I need to be able to use to record my screen for of the training videos. It is the inability to do so is causing me to doubt the reliability of the program and reliability.

I'm on a corporate network, but access Captivate locally.

My PC configuration:

Captivate version: 7.0.1.237

Name of the operating system: Microsoft Windows 7 Professional

OS version: 6.1.7601 Service Pack 1 Build 7601

OS manufacturer: Microsoft Corporation

OS Configuration: Member workstation

OS Build type: multiprocessor Free

Registered owner: Administrator01

Type of system: PC x 64

Processor (s): 1 processor installed. Intel64 family 6 model 69 Stepping 1 Genuine Intel Mhz ~ 2301

Total physical memory: 16 290 MB

Available physical memory: 12 930 MB

Virtual memory: Max size: MB 32 577

Virtual memory: available: 29 501 MB

Virtual memory: in use: 3 076 MB

Thanks for your help.

Make sure you have a backup copy is enabled in preferences.

Try to hide the two Rails that have accordions and then save and close (to preserve your copy of the cache is at least).  Open again, then Save Close to make sure that the backup copy is kept. If you get no error of this, continue.

If you keep getting fatal errors with showing accordions then consider how you entered the text inside.  Do you have it copied a Word doc or another application that may have hidden formatting characters? If so, delete all the text of accordions, copy it into Notepad to remove formatting characters that could have been copied in there and try to paste the text back in.

If fatal errors persist, go further and remove any unusual punctuation.  Sometimes they cause errors.

Tags: Adobe Captivate

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