Captivate 7 for Mac patch installation problems

Was having a few problems getting 7 Captivate to recognize Microsoft PowerPoint and Word. Taking the advice I saw in another Adobe forum question and re-installed 7 Captivate. Of course 7 Captivate does not work on my Mac without 7-0-1 patch, but when I try to install the patch I get a pop-up message indicating that the administrator has removed the updates to my computer. Since I am the administrator and I didn't delete something, I think that this problem is due to my recent installation/upgrading to creative cloud for all my other Adobe applications.

Anyone got any workaround for this?

Hi Lydia,.

Welcome to the Adobe Forums!

Please go to Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

Then copy and paste AdobeUpdaterAdminPrefs.dat to your desktop.

Open AdobeUpdaterAdminPrefs.dat and change the value under the tag removed to "0".

1

Now save the file and replace it with the file existing in Library/Application Support/Adobe/AAMUpdaterInventory/1.0.

Now, rerun the update patch and see if it solves your problem or not.

Thank you

Tags: Adobe Captivate

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