Cartridge error: cartridge on right must be replaced.

HP Officejet 6300, Windows XP, cartridge error: cartridge on right must be replaced.

I got this error message on the printer from my wife everything last, so I it network in my HP Photosmart C7100 to keep her going. After of course replace the cartridge of the printer on the right (black ink), he worked for a week, then started again the error message. I just searched the net for a solution and found the following amazing revelation

http://www.brokenmind.co.UK/2009/05/22/cartridge-error-cartridge-on-right-must-be-replaced/

I tried the reset solution option I found there, but it did not work. After searching around this forum, I hit on the idea of return to the old cartridge because I was convinced it was ink stay there, if I had kept. Hop, after a restructuring process, the printer is ready for action again.

This may or may not be a definitive solution. Who knows what next week will bring, but if someone has something to contribute on this error message, I would have.

The company that provided this cartridge not HP acknowledged that there is a bad reading on the chip and asked that I'm going through their reset process, i.e. to remove the cartridges, remove the power cable from the printer and leave it powered off for 10 minutes. Then reconnect and replace the cartridges again. It works no more.

The company indicated they now replace the cartridge of the free and return to the old one so they can inspect further. It's too good service from them. From this, we know now there is a fault with chips on the cartridges from a source of the problem. Of course HP could also say to use the original cartridges and you don't have the problem at all, or at least the cartridge is certainly out of ink and needs to be replaced.

Tags: HP Printers

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    Hi whitby,.

    The first thing I recommend you to do is backup your data even if it is still available and you can access and read/write to the device. Your unit is probably in RAID 5 because this is the default value for the device. With RAID 5, you can lose a single drive and be able to continue to access your data, but if another hard drive were to fail, your data will be lost and you need data recovery.

    Once your data is backed up on a second location, you should be fine to replace the existing data and to rebuild the RAID. The real problem is that the drive is most likely a failure and it will be replaced soon. If you are covered by the warranty, I would recommend contacting technical support to send in a log dump so they can get more information from device to see if the hard drive needs to be replaced. The warranty covers the replacement of the hard disk. Otherwise, you will need to get a replacement of the hard disk that is the same manufacturer, speed, and as long as the original disks.

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